Crystal Web (NEW ISP) ADSL Feedback

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Hey there. I have just signed up for the 4Mb Fusion Uncapped service with integrated line rental. I'm excited to get going and was wondering how long I would have to wait till the service is activated and I can start enjoying a superior surfing experience?

Update: Have received all my details and already paid for the first month. Loving the look of things so far with both speedtest.net and the saix speed test giving me line speed of over 3.50Mbps. Thanks CW
 
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So I was watching some Netflix last night when I suddenly couldn't play the next episode. Wanting to go verify my DNS settings and whatnot, I try and log into my MikroTik RB and it says invalid username/password. Either it forgot what the login details were or maybe someone hacked the damn thing and changed the password. Much sadness because it means I lost my config. :(
 
Had a similar issue 2 nights ago, until it turned out that I had finger trouble and limited all logins onto the RB from a single machine on my network.....

RDP'd onto that machine and went onto the RB and fixed that little fubar, took me about 45 minutes to figure it out....
 
Messugga said:
So I was watching some Netflix last night when I suddenly couldn't play the next episode. Wanting to go verify my DNS settings and whatnot, I try and log into my MikroTik RB and it says invalid username/password. Either it forgot what the login details were or maybe someone hacked the damn thing and changed the password. Much sadness because it means I lost my config. :(
Click to expand...

Backup backup backup!
/export and cut and paste into a text file
 
Just want to ask, a representative said that unshaped uncapped is only for current customers.
Is this currently true? If so for how long?
I would like to switch over next month to the uncapped unshaped account from cw and while support was very helpful, just gave strange information in terms of that I can only sign up for a fusion account while the website itself offers uncapped unshaped
 
Tracing route to 197-80-200-10.jhb.mweb.co.za [197.80.200.10]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 8 ms 8 ms 105.233.16.1
3 9 ms 11 ms 11 ms 196.6.121.198
4 * * * Request timed out.
5 154 ms 160 ms * tengig-0-0-0-0-201-vic-pe-2.mweb.co.za [197.80.7
.71]
6 127 ms 116 ms 118 ms be-2-vic-pe-1.mweb.co.za [197.80.4.240]
7 164 ms 164 ms 150 ms tengig0-0-0-0.mca-pe-1.mweb.co.za [197.80.4.37]

8 143 ms 150 ms 161 ms 197-80-96-30.jhb.mweb.co.za [197.80.96.30]
9 148 ms 157 ms 158 ms OPTI-JHB-VP-Hosting.optinet.net [197.80.206.6]
10 127 ms 128 ms 146 ms 197-80-215-18.jhb.mweb.co.za [197.80.215.18]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22
Click to expand...



sigh..... so unfortunate that all the servers are mweb...
 
Mike43110 said:
Just want to ask, a representative said that unshaped uncapped is only for current customers.
Is this currently true? If so for how long?
I would like to switch over next month to the uncapped unshaped account from cw and while support was very helpful, just gave strange information in terms of that I can only sign up for a fusion account while the website itself offers uncapped unshaped
Click to expand...
hi sorry about that

essentially the uncapped unshaped product is in a trial (communicated to customers) and because the signup form provides data for products on the standard block.
 
Some of my team mates playing D3 with me got disconnected from TS, but remained in game.

Noticed a bit of browsing slowness at the moment. Won't do support now as I am off to bed! MyBB and Facebook loading very slowly, spiking between 0kB/s and 12kB/s throughput O.o
Setting my downloads off doesn't seem to be any faster either....
 
On my WA account and the latency is fine :/

Gonna write a thing to support.
 
Well, so slow I appear not able to even connect to Crystal Web Support (presuming it's not disabled for updates or something, as it does not even load on the page).

And I just formatted., I need drivers and whatnot... :/
 
Thanks for letting us know. We're looking in to what the problem may be at the moment.
 
If it helps you guys [CW] , there appears to be an issue affecting us on another iSP aswell [2 with 1 of them having an issue many nights now incl browsing mybb] so something is happening :whistle: but i have a feeling that YOU guys will sort it out first :twisted: once it is known. :)
 
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