Current installation turn around time?

[Sarakael]

How long does it take Telkom to install the line and ADSL these days? Also is it possible to order them both at the same time?

Thanks!

 

[Jizzims]

you can order both the line and the adsl line

i been waiting 3 weeks because of strikes not gonna happen soon bud

 

[HapticSimian]

Common wisdom seems to be:

1. Order Closer2 - R160 p/m (I think) instead of R130, but gives you free local calls during CallMore time. Benefit - no installation charge
2. Once phone line is in, order self-install ADSL - once again, no installation charge

Mine took 9 days from not having a phone line to having DSL up 'n running.

 

[Sarakael]

Common wisdom seems to be:
2. Once phone line is in, order self-install ADSL - once again, no installation charge

Thanks

Is the self install pretty much just plugging the router in and setting it up?

 

[Mineer]

you can order both telephone and adsl at the same time but don't seriously don't once you have a working telephone line then order your adsl trust me its better that way

 

[HapticSimian]

Thanks

Is the self install pretty much just plugging the router in and setting it up?

Correct - They charge you R500+ for a techie to come plug in your router.

 

[Gambit]

Common wisdom seems to be:

1. Order Closer2 - R160 p/m (I think) instead of R130, but gives you free local calls during CallMore time. Benefit - no installation charge
2. Once phone line is in, order self-install ADSL - once again, no installation charge

Mine took 9 days from not having a phone line to having DSL up 'n running.

This is what I did. Saved me close R1k on installation charges. I cancelled the closer 2 package the next month.

 

[attuu]

Mine is about 2 months ago, still waiting for a call from Telkom.
Everytime they bull**** at me, it seems they don't want to offer self intall option

 

[Alexlee]

Yea did the same got it done in 1 week, but i was slow on getting my adsl modem Self install is pretty easy, just get telkom techie on the line to help you if you get stuck.

 

[who.is.michael]

1 -2 days in Cape Town...

 

[guest2013-1]

Self-Install option, ordered Friday afternoon at about 13:00, was ready by Monday morning. Plugged in my router, didn't even bother to phone telkom, went to the verifyADSL website myself, verified it, happy days...

 

[Kuga]

..seems they don't want to offer self install option

Yeah, because they are trying to milk us. Just tell them you're a qualified IT person and what they're doing is against their T&C. It plainly states on their website that this option is available and if they don't make it available for you, you will go to small claims court for breach of T&C.