Mortymoose
Honorary Master
We close the store 18H00 out here in the bush,
At 17h36 I was summonsed from my late afternoon coffee and chat onto the floor, down at the perishable uprights lay a customer strewn across the floor. In tears she was holding her arm, wincing in pain.....
Lucky one of my badminton partners, a local doc was in the store and rushed to assist. So did my mate the local game warden. Out came the first aid kit and we strapped her up, I examined the floor area where she had slipped..... and found a puddle of bubble bath..... no dripping trail, just a remote puddle the size of an A4 page.
The ambulance arrived and my customer was whisked away to the local hospital.
By this stage her husband had arrived. I knew him also and explained that something was afoot here, as there was this puddle of bubble bath on the floor and we were nowhere near the HABA shelf....
That evening, I popped over to the hospital to check up on my customer only to be informed by the good doc, that the woman had suffered multiple fractures to her right arm.
Was I furious, I visited the customer family, apologising profusely and explaining that in the morning we would review security camera's to get to the bottom of this slippery mystery.
I added that we would assist where possible.
This morning, my security chief and I reviewed and there it was..... an absent minded parent with a kid no older than six pushing a kiddy trolley down past the fridges, before they get to the spot the floor is dry, they hover a bit, the kid fiddling with a bottle in the trolley and presto! when they walk away a shimmering patch on the floor..... a few minutes later, the slip and slide happens.
I am so upset, we have never had to use our coverage for the past twenty odd years and now due to somebody's negligence we have to apologise and sort things out.
I am waiting for that customer with the kid to come back in tonight after work.
The lady who slipped now has to fly to Windhoek to have her arm fixed by a bone doc...... her christmas ruined....
This is why some of us suip!
At 17h36 I was summonsed from my late afternoon coffee and chat onto the floor, down at the perishable uprights lay a customer strewn across the floor. In tears she was holding her arm, wincing in pain.....
Lucky one of my badminton partners, a local doc was in the store and rushed to assist. So did my mate the local game warden. Out came the first aid kit and we strapped her up, I examined the floor area where she had slipped..... and found a puddle of bubble bath..... no dripping trail, just a remote puddle the size of an A4 page.
The ambulance arrived and my customer was whisked away to the local hospital.
By this stage her husband had arrived. I knew him also and explained that something was afoot here, as there was this puddle of bubble bath on the floor and we were nowhere near the HABA shelf....
That evening, I popped over to the hospital to check up on my customer only to be informed by the good doc, that the woman had suffered multiple fractures to her right arm.
Was I furious, I visited the customer family, apologising profusely and explaining that in the morning we would review security camera's to get to the bottom of this slippery mystery.
I added that we would assist where possible.
This morning, my security chief and I reviewed and there it was..... an absent minded parent with a kid no older than six pushing a kiddy trolley down past the fridges, before they get to the spot the floor is dry, they hover a bit, the kid fiddling with a bottle in the trolley and presto! when they walk away a shimmering patch on the floor..... a few minutes later, the slip and slide happens.
I am so upset, we have never had to use our coverage for the past twenty odd years and now due to somebody's negligence we have to apologise and sort things out.
I am waiting for that customer with the kid to come back in tonight after work.
The lady who slipped now has to fly to Windhoek to have her arm fixed by a bone doc...... her christmas ruined....
This is why some of us suip!