Cybersmart ADSL

Signed up with them day before yesterday - now just waiting for my ADSL line..
WOW they emailed me so quick, needless to say I will like to see the service delivery after you pay your first amount for a extra 3 gig... I just know it is going very well with their service record cause NO ONE i have spoken to has a gripe
 
I could gripe, because they don't give their resellers the oportunity to sell their cheaper 3GB product; but I suppose they want to keep it a Cybersmart only product.

Was one of the only reasons we moved away from them way back when.
 
Carlhead said:
I'm sorry, but I don't see how an increase of R27.64 is significant to anyone who can afford DSL, especially since they're getting twice the speed!
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Yeah, it's R30 here, R25 there. Everything always goes up just a little, and we get told, but it's only x Rands. Add it all up and your monthly expenses escalate dramatically.

Carlhead said:
Personally, I find the fact that people find a way to complain about Telkom giving them twice the speed for less absolutely hilarious... I mean we all hate Telkom, but I think twice the speed for less is definitely a step in the right direction!
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Once again the speed is totally irrelevant. 192k might not really be broadband, but it's damn fast compared to dial-up or ISDN.

People who are using 192k can legitimately gripe that they are effectively getting no price reduction.

Telkom is only doing this so they can pretend they're being generous, offering this wonderful speed upgrade which allows them to take a big part of their customer base and effectively give them no price reduction, therefore not reducing their actual monthly income. It is a fairly standard sales con tactic.
 
Psykro said:
Just out of interests sake cybersmart is going to drop their prices in accordance with the telkom decrease.

http://faq.cybersmart.co.za/

i say kudos to them
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ADSL speed upgrades have always been free. Downgrades attracted a fee.

It seemed pretty clear that Telkom are discontinuing, not phasing out 192k. It remains to be seen, but I'd be surprised if the bill for August didn't say ADSL384. They will after all be charging customers the 384k rate.
 
Carlhead said:
2. How could any one afford R370.00 and not R400?? What if you by mistake make 1 extra phone call in a month?
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Then you can't pay the extra R30 you owe.

Many people will buy a car, house or for that matter get ADSL rather than dial-up because it is just within their budget. ADSL may have been nice and just affordable before the idiots in government increased the interest rate, the exchange rate plummeted and the petrol price escalated dramatically.

Carlhead said:
Point being, if you can afford DSL in the first place R27 isn't a meaningful amount of money... bummer that it goes up (it shouldn't) but optimism is a good thing and I still don't see how you can complain at Telkom for doubling your speed and reducing your monthly costs by R25.00... it's not thier fault that Cybersmart has gone for such a strange pricing scheme.
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The monthly fee for 192k users is going down R15 - the line extortion fee is going up R10. Telkom currently charges R360 for ADSL192 which drops to R345 in August.

Many things are affordable when they're within your budget. Many things aren't when several things in your budget expand simultaneously.

Line speed increase is an irrelevant red herring.

Everyone with 192k lines will gladly continue to use them, getting the same percentage price reduction as the higher speeds. How many people using 192k, who chose it because it was the cheapest option, would prefer to have their speed increased, rather than get a real price reduction?

Carlhead said:
which IMO is a really good thing, because 192k isn't broadband and if you're paying more than R200 a month you should be entitled to a taste of broadband.
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It's more than broad enough for anyone coming from dial-up or ISDN. It's a bad thing because the barrier to entry into higher speed access remains essentially the same.

Carlhead said:
BTW I'm in no way condoning Telkom's pricing, as it is still horrifically overpriced, but look at the bigger picture guys... Telkom has actually moved a tiny bit in the right direction.
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Let's give credit where credit is due. No credit is due to Telkom. They've done what they always do. 192k should have remained and been sold at a much lower price. Many more people would get onto ADSL (if Telkom can ever actually deliver). Telkom would get the economies of scale they allege would allow for cheaper ADSL. But then we'd be in a position to see whether they were lying, so maybe they really don't want to many people signing on.
 
you missed my whole point.

people are getting a slight price reduction from the first of Aug if they're using 192k and almost any ISP... they're also getting twice the line speed.

Cyber smart has done a really good thing by allowing current 192k users to either save a few bucks and stay at 192k or stay at the same price and get 384k.

There is no logical way for Telkom to have reduced the line fee on 192k, because that would kill thier 128k ISDN product; which is more profitable for them than the 192k ADSL product.

I know that's what everyone would love them to do, but from a busines point of view it would have harmed their precios profits.

So I say again, credit is due, simply due to the fact that broad band as a product in this backward country is finally moving forward; even if pricing is still stationary.
 
Carlhead said:
you missed my whole point.
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No, you erroneously believe the speed increase is relevant or important. It isn't.

So I say again, credit is due, simply due to the fact that broad band as a product in this backward country is finally moving forward; even if pricing is still stationary.
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Credit would be due if Telkom were doing something that actually benefitted South Africans. The most critical factor is price, speed is near irrelevant for the target market. So no credit is due to Telkom.

There is no logical way for Telkom to have reduced the line fee on 192k, because that would kill thier 128k ISDN product; which is more profitable for them than the 192k ADSL product.

I know that's what everyone would love them to do, but from a busines point of view it would have harmed their precios profits.
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Exactly. In other words no credit is due.
 
noxibox said:
No, you erroneously believe the speed increase is relevant or important. It isn't.



Credit would be due if Telkom were doing something that actually benefitted South Africans. The most critical factor is price, speed is near irrelevant for the target market. So no credit is due to Telkom.



Exactly. In other words no credit is due.
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:eek:
 
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