data bundle maximum 2 bundles mtn! warning!

[retrovader]

i loaded the second data bundle on my mtn prepaid card and afterward never could dial 555 or 141 ever again, customer service said it was because i had to wait for first bundle to expire, even if it was long depleted already (10mb) first time! 1st one depleted but problem still exists! no service or response from mtn, go figure!

warning, dont block your ivr by loading two data bundles, not even mtn can save you from this one!

anyone know of another way to load data bundles?

 

[Kashif Khan]

usually i buy 2GB and its finished in 20 days and now to avoide this problwm every time before buy the data bundle i use new sim card
BR
Kashif Khan

 

[davemc]

@retrovader : I don't understand.

Are you saying that when you load up a second MTN data bundle on the same sim card before the previous data bundle expires that the sim card fails on the MTN network, unable to even dial 141 or 555?

 

[CeeBee]

strange... they've been punting that u can "load as many data bundles as you like"... heard the radio ad yesterday again.
unless there is some small print terms & conditions again?

 

[robass]

Thats strange , as I bought a new sim card on the 6th April , loaded 350megs and then 4 days later loaded another 500megs , that was after only using about 30megs and I can still check my balance .
I load data using the MDMA dashboard .

 

[Tweak]

mtn can load 2 different airtime balances(been like this for years). I remember if u purchased 12 rand airtime(it expires after 30 days). If u purchased 30 rand airtime it expired after 60-90 days(cant remember).


But when you checked your balance it would read: 72 rand airtime (12 rand airtime expiring on (2009.01.01))

So they could've implemented data bundle rollover long time ago.. or atleast multiple data bundle addons

 

[retrovader]

@retrovader : I don't understand.

Are you saying that when you load up a second MTN data bundle on the same sim card before the previous data bundle expires that the sim card fails on the MTN network, unable to even dial 141 or 555?

Bingo, exactly what i mean, and after it expires, u still have the problem!

 

[retrovader]

strange... they've been punting that u can "load as many data bundles as you like"... heard the radio ad yesterday again.
unless there is some small print terms & conditions again?

Thats exactly what my problem is, false advertising ruined my sim card, maybe permanently! to be honest, i was stupid enough to try it on 2 separate sim cards, blocked both ivr's! dont try it, load 1 bundle, wait for 60 days(if u finish it before, tough luck) then load another!

 

[retrovader]

Thats strange , as I bought a new sim card on the 6th April , loaded 350megs and then 4 days later loaded another 500megs , that was after only using about 30megs and I can still check my balance .
I load data using the MDMA dashboard .

hey buddy! we are talking about a cellphone, prepaid, not modem, mdma dashboard is a bit different from dialing 141!

 

[robass]

Maybe if you explained it better in your first post , I could of replied better .

 

[retrovader]

Maybe if you explained it better in your first post , I could of replied better .

im a man of peace, that didnt come out right, sorry bro! forgiven?

 

[robass]

No problem Retro , all forgotten .

 

[Tun@]

I've just now loaded a 2GB bundle after finishing a 1GB bundle in 9 days and had no problem...555 works after loading it anyway...maybe a once off thing or happens if u load with data still unused Retro.

 

[retrovader]

phoning mtn again, will report back!

same answer, the situation will be escalated on both sim card numbers to try fix the problem, 17 days, maybe its still too soon! ok guyz, ill pe patient! i'll report back

 

[Nitro530]

Lol what on earth.Go to mtn loyalty points topic! Man i loaded 6 data bundles ! First was a 100 mb data bundle then 5 10 mb data bundles ! All ONCE OFF DATA BUNDLES ON PREPAID! I loaded 6 data bundles before 30 days.Not 60 days so its true.You can load as many bundles as you like.If you having trouble to bad.Lol you can load as many as you like.My data bundle got added on.Eg.10mb+10mb=20 mb.My first bundle had 4mb remaing and then i bought a 10 mb.It just got added on.

 

[retrovader]

If you having trouble to bad.

oh wont you shut up already!! this thread was meant to help people who are having an ivr problem, not schoolkids who want to gloat about their alcatels, go play somewhere else or there will be a flame war!

to finally answer all those having ivr problems, dialling 141 and 555 now giving you the hello welcome to mtn contract menu, please see this thread to solve the issue! http://mybroadband.co.za/vb/showthread.php?t=169351

hope you come right! in a month mtn has given an endless amount of stress!
thank you to all who helped