Data finished immediately, even with my data off.

[Andrewcv]

This is the 2nd month my data has expired immediately. Last month I only realized after about a week. Yesterday I turned my mobile data off and checked via WiFi this morning and it’s already showing that all my data has been used! Telkom said this morning that the app is wrong. The Speedtest says differently... Data is still off and the Telkom website is also saying my data has been used up.

 

[Reneo]

Does the infinity sign mean you have unlimited data?

 

[xodosman123]

*188#

 

[Andrewcv]

Hi Reneo, Yes at a greatly reduced speed... So effectively I'm throttled from the get-go. No 20+Mbs access at all. Not even 1Mbs actually.

 

[RedhotNeo]

Seems u have the unlimited freeme option. The data on that package has an FUP of 25GB, then your speed is reduced for the remainder of the month.. i think to 1mb

 

[Speedster]

Hi Reneo, Yes at a greatly reduced speed... So effectively I'm throttled from the get-go. No 20+Mbs access at all. Not even 1Mbs actually.

25GB in isn't exactly from the get-go. If you're consistently using 5GB per day a freeme package probably isn't your solution

 

[Zuner]

25GB in isn't exactly from the get-go. If you're consistently using 5GB per day a freeme package probably isn't your solution

Read the op and check the date, OP was throttled from the 1st April, meaning he didn't use 5gb daily.

 

[Speedster]

Read the op and check the date, OP was throttled from the 1st April, meaning he didn't use 5gb daily.

Ah, I missed the dates on the screenshot. Apologies. Either he's used 25GB by 9am on the first, or Telkom had screwed something up. My money is on the latter

 

[cpu.]

*188#

*136# on all networks. Not sure if CellC caught up yet.

 

[Andrewcv]

Ah, I missed the dates on the screenshot. Apologies. Either he's used 25GB by 9am on the first, or Telkom had screwed something up. My money is on the latter

Yeah, I actually turned my mobile data off on the 31st and hadn’t turned it on at all when I checked my balance on the morning of the 1st. I’m keeping it off most of the time and only turn it on briefly when I need it and then turn it off again. It’s been perfect for months. Only went pear shaped the last two months.