DataCentre where Server-Admins.net is under attack

[mdkock]

Control panel still not functioning. Unable to edit or add details in control panel.

 

[Jade @ Absolute Hosting]

Control panel still not functioning. Unable to edit or add details in control panel.

Morning, these shall get resolved today and as per previous correspondence, all clients shall receive an incident report regarding the situation with other technical info.

 

[Jade @ Absolute Hosting]

I am an end user who have 5 sites down for now the 4th day! I'm desperately trying to find out whats going on and eventually tracked this forum down. ZaDomains does not give me much confidence especially when I look at how poorly they keep clients updated especially the absolute minimum info on their FB and Twitter account.

Please check your PM's - info has been sent through to you

@Papadi1715 try their Server-Admins.NET Facebook page instead. https://www.facebook.com/ServerAdmins.NET/ you may receive a faster response to your questions or DMs.

Thanks for assisting

@Waste, where did you get the appropriate replacement IP addresses from? This is the issue we're experiencing I believe, but unfortunately only realized this after 5pm on Friday.

Please check PM, I do believe we assisted with these issues via facebook DM yesterday.


For anyone else that requires assistance, please send a PM for the fastest response to your queries.

 

[mdkock]

Still showing offline in control panel when trying to access mailboxes and dns zone editor.

 

[Jade @ Absolute Hosting]

Morning, these shall get resolved today and as per previous correspondence, all clients shall receive an incident report regarding the situation with other technical info.

Still showing offline in control panel when trying to access mailboxes and dns zone editor.

Hi mdkock

As per above, I have already explained that the control panel issues will get resolved a little later.

 

[The_Librarian]

Ne'er-do-wells

 

[Jade @ Absolute Hosting]

Ne'er-do-wells

Please keep this thread related to obtaining assistance, information and support. If you wish to insult us based on your nescience then you are more than welcome to create a new thread and bash us in there.

 

[twmk]

Please check PM, I do believe we assisted with these issues via facebook DM yesterday.

Yes, thank you Jade. Most grateful for the assistance via Facebook yesterday, and we were able to get the balance of the interrupted services back up-and-running thereafter.

 

[Jade @ Absolute Hosting]

@mdkock

Helm 4 Control Panel services have been restored, thank you for your patience in this regard. If you experience issues then please log a ticket with support so that we can assist, or PM me.

 

[Papadi1715]

...and we are still down!

 

[SYNERGY]

Please keep this thread related to obtaining assistance, information and support. If you wish to insult us based on your nescience then you are more than welcome to create a new thread and bash us in there.

You're playing with fire dissing The_Librarian

 

[halfmoonforever]

Putting stuff behind Cloudflare doesn't mitigate DDos attacks on your IP's

It will work if the IP discovery is done via a website, by trying to resolve the IP from the DNS and then bombarding the website and/or the IP it says it's behind. But if they target your upstream provider and IP ranges, Cloudflare won't help jack-****. Been there, done that, still got ddos'ed.