Dead man receives e-toll SMS

Vusi Mona:
He suggested that “anyone who is in doubt of our efficiency needs only to look at the national roads. This is not Malawi, to repeat what… President [Jacob Zuma] said.”
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My son used my vehicle to collect a new trailer in Pretoria. He said he passed under a gantry on the way there, but not the way back. I am waiting for my VAT invoice. I will demand photos, to be sent by mail. When I receive it I will pay. To make sure everything is above board I will pay in cash at a bank branch. I assume Sanral don't mind the cash deposit fee on a few Rand.
 
What is with this guy and that bloody call centre? How is a call operator with a script going to help? Other than just adding to never ending problems list which probably won't be addressed anytime soon. Going to the newspaper is far more efficient especially when an entire country (except for house) agree that e-tolling is a flawed system that doesn't work and no body wants it.
 
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Fekkin idjit. Someone's going to have to apologise to Malawi... Again. Guess when your head's in the sand you miss a couple of details here and there.
 
A bureaucratic nightmare in the making.
 
something isn't right with the article and the deadman. there's no mention of who the car is registered too. if it's still in the dead man's name, how is this fully sanral's fault? how did the car get a yearly license disc?
 
Allin said:
My son used my vehicle to collect a new trailer in Pretoria. He said he passed under a gantry on the way there, but not the way back. I am waiting for my VAT invoice. I will demand photos, to be sent by mail. When I receive it I will pay. To make sure everything is above board I will pay in cash at a bank branch. I assume Sanral don't mind the cash deposit fee on a few Rand.
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50 deposits of R1 should help them out. - If everyone done that, I am sure the SANRAL coffers will empty faster.
 
Sanral spokesman Vusi Mona however said that people could better solve their queries by contacting the call centre, “not your newspaper”.
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Actually no, this cloned number plate problem and SCAMRAL's unwillingness to check its facts before handing people over for collection, will result in a large number of court cases where SCAMRAL ends up paying the legal fees.

The Public Protector will eventually nail SCAMRAL's arse to the wall, starting with Woosy Moaner and Nazi Alli, it's just a matter of time.
 
Plus, oil prices are dropping... Yet the petrol/diesel price keeps increasing.

And if the oil companies have not started crapping their pants, natural gas is seriously going to hurt them even more in the coming years.
 
crackersa said:
something isn't right with the article and the deadman. there's no mention of who the car is registered too. if it's still in the dead man's name, how is this fully sanral's fault? how did the car get a yearly license disc?
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Troll!
 
What worries me here is the lady with the Golf getting told to prove that it was not her. Surely if they have access to eNatis etc they can quickly check the make, model and colour of the vehicle. In fact that is not exactly a major leap to build in to the photo recognition software (it should ideally be there already).

This is one where I would speak to my employer to be given time off to take it to court, worth the effort when you get told "prove it".
 
Most of these complaints, especially the woman with the Golf and the dead man, are related.

Sanral makes use of an old e-Natis database.

Sanral should rather find a way to confirm on the updated or live database of e-Natis before sending invoices.

The problem here, however, is that e-Natis cannot handle the amount of queries Sanral will do on their system.
 
crackersa said:
something isn't right with the article and the deadman. there's no mention of who the car is registered too. if it's still in the dead man's name, how is this fully sanral's fault? how did the car get a yearly license disc?
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If the estate isn't wound up yet the car will be registered in the fathers name until such a time that the estate is closed and the car is in the name of whomever inherited it.
 
AlexCT said:
If the estate isn't wound up yet the car will be registered in the fathers name until such a time that the estate is closed and the car is in the name of whomever inherited it.
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Having just read the article in the Beeld, the person said that his father did not have a vehicle registered in his name for 2 years prior to his death.

It (perhaps) shows just HOW outdated their database is...
 
The incompetence is astonishing. Thought it was tested for 18 months?
 
DanielH said:
Having just read the article in the Beeld, the person said that his father did not have a vehicle registered in his name for 2 years prior to his death.

It (perhaps) shows just HOW outdated their database is...
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This!
 
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