Dear HP

A

AWD

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Have a DV7 HP that is over heating - been in twice and going in again for the 3rd repair in as many weeks - I am totalled - it is crazy - i have taken the liberty in setting up a site for people as a therapy site called www.dearhp.net just no urgency in asssiting with HP at a great disappointment after lashing out over R10K for a machine and it is not even 3 months old :(
 
Hey AWD,

Are you using the laptop on a flat surface so that it can actually get some air flowing through the heatsinks?

You might want to look in the BIOS for fan speed settings too.

I hope you manage to sort out these issues, because my brother's Dell Precision laptop is also overheating, so he now ordered a cooling pad from Prophecy Shop.
 
Is it a AMD processor? i know the DV6 AMD models ran a lot hotter over the C2D Intels - not sure about vrs the Quads tho.
If they've opened it & cleaned it,surely its got to come back to the CPU/GPU fan/heatsink area - thermal pads maybe.
What are you calling "hot" & whats your spec's?

Edit: - If this is your post then what your seeing is normal temps for that AMD
http://h30434.www3.hp.com/t5/Notebo...70eg-fan-noise-amp-CPU-overheating/m-p/116984

Take a look through this thread & you'll see the same temps or higher - (is refering to DV6 model)
http://forum.notebookreview.com/hp-compaq/415893-hp-pavilion-dv6-1260se-review.html

If you want cooler temps the best favour HP could do you would be to change the mobo to a Intel C2D mobo & throw in a "P" series processor.
Like i said above i haven't looked into how the Quad Processors run heat wise versus the C2D's tho but the above would definitely bring your temps down if you don't want to live with a cooling pad with the AMD processor.
 
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The company where I work ordered about 7 new HP laptops. I'm not sure which model but I know they have an i3 CPU.

Unfortunately, each and every one has given us endless problems ranging from refusing to boot, refusing to shut down, getting stuck while updating, deleting e-mail accounts and changing user settings by itself, keyboards which stop working, just hanging constantly etc etc...

It seems as if the entire batch which we received is faulty.
 
It seems as if the entire batch which we received is faulty.
Click to expand...

wow hope you have recieved better service than I have....
 
just as an off topic what would you do in my position?
 
We received a batch of 17 HP Probooks late last year. 2 of them had to go back, one was a DOA and the other had HDD and optical drive issues. HPs quality isn't close to what it used to be, I'll never buy an HP again. I do have 3yr old HP Pavilion and HP 19" LCD, I think this was when HPs quality was still good.

When your HP was sent to the agents, do you know who it went to? LetMeRepair, MIT ?
 
Unit is again with LMR - yup core I7 with Nivida though not ATI
 
LMR is hopeless, absolutely and utterly useless. We stopped using them as hardware came back from them in a worse state than what we sent it. Send it to MIT, also a HP agent, they are professional.
 
I got a DV6 3080si
i7 Q720
6GB RAM
500GB HDD
ATI Radeon HD 5650 1GB dedicated

so far no problems with it 6 months old
 
AWD said:
just as an off topic what would you do in my position?
Click to expand...

I would return it while its still under warranty.

South_Bit said:
We received a batch of 17 HP Probooks late last year. 2 of them had to go back, one was a DOA and the other had HDD and optical drive issues. HPs quality isn't close to what it used to be, I'll never buy an HP again. I do have 3yr old HP Pavilion and HP 19" LCD, I think this was when HPs quality was still good.

When your HP was sent to the agents, do you know who it went to? LetMeRepair, MIT ?
Click to expand...

I don't know what has happened to HP. They are not the quality product they used to be.

Unless this is just some kind of bad "phase" they are going through.
 
The Pavilion series dating back to 2006/7 also had lots of issues with GPU's overheating and related bluetooth issues. Lots of litigation threats etc. Lots of bad press. In the end they did nothing about it, other than replacing motherboards under warranty. It left a lot people vowing never to buy HP again.
 
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