DigiChilli January Status and feedback

Techrat

Senior Member
Joined
Nov 15, 2009
Messages
990
Everything seems to be running OK, though I thought that maybe DC would fix the 6 hour disconnect problems seeings as the whole network was down :(

Well even with that in the 6 hours I got I managed to pull just a little over 600mb's from medifire from 12am to 6am. That's with speed going up and down :)

A bit off & on topic here but When I appled for ADSl I asked about what speed increases we were looking at and was supplied with "384 and 512 will be falling away completely". So now I'm wondering IF by April/May when we get higher speeds (hopefully) will the DC packages be restructed accordingly? Or maybe just maybe we'll see some Full Line Speed After Hours :D

That won't happen, without a price increase imo. They have x amount of bandwidth which the pay y for. They provision it into z number of accounts at particular speeds which they sell at w amount.

If they up the speed of the packages they will have to increase prices or absorb the additional cost themselves. (Who would do that?) I could be wrong and that would be great but I wouldn't count on it.

At most they'll release a package that goes up to 8mb when those lines are abundant. I'd still be happy with 256k for R300pm if my line speed increases. Just would get a little bit of cap from another provider for when I wanted a turn of speed.
 

HoodRich

Senior Member
Joined
Oct 16, 2006
Messages
579
Dave - please check out my account - I sent you a PM.

Its very frustrating to keep on trying (and losing my VPN connection each time)

I have sent you my username and router logs via PM last night.
 

Stillie

Expert Member
Joined
Dec 10, 2009
Messages
3,188
im up and running and torrents int are working great nothing less than 20
 

Forge

Well-Known Member
Joined
Dec 30, 2009
Messages
245
Absolutely no idea.

Please send me your userid. Or phone the call centre right now. Or mail them. Or mail me. WITH userid.

Many thanx.

:D:D:D:DWell dont know what happened but Im online again...thanks DC team, Dave i want to ask you: When does my account expire? I paid R400 eft 17th of dec...So i should make a payment again the 17th of this month right?

Speeds: Better than before but not there yet:
Regarding the PS i sent you:4kB/s on torrents using mild package, is this normal?:wtf:
 

HoodRich

Senior Member
Joined
Oct 16, 2006
Messages
579
This is SO frustrating - cant get through to the call centre. (since Dave has not responded to my PM)
 

HoodRich

Senior Member
Joined
Oct 16, 2006
Messages
579
in a last desperate attempt for help - I emailed supportATdigichilliDOTcom.

Its been almost 2 days without connectivity....this really sucks.....
 

Forge

Well-Known Member
Joined
Dec 30, 2009
Messages
245
Avg...4kB/s on 1 torrent...on one pc, and the other 5kB/s, could it be that i set up the two incorrectly?

Ant idea's guys???
 

HoodRich

Senior Member
Joined
Oct 16, 2006
Messages
579
That call centre number is forever busy - can never get through.

Quite frankly - I have officially given up on DC - Sorry guys....you have failed dismally to secure my business. Its not like I have not been patient with you. I have paid R480 so far, and have used my other ISP's more than I have used you since I joined DC a bit over a month ago.

The part that is making me mad is that I know what once I am able to connect (if that ever happens), the connection is gonna be so cr@ppy, I will probably use another ISP.

I've had it......no more DC for me in Feb.....
 

siberian_wolf

New Member
Joined
Jan 10, 2010
Messages
1
Been offline since Thursday night.

Made a payment by credit card on Friday night to renew my subscribtion. Up to now, no connectivity on my Digichilli account.

Sent an e-mail to support as well as accounts yesterday morning to ask what is going on. Received a blank e-mail with nothing in at 12:05 pm today. No connectivity yet.

Are these guys scamming us? If not, this is the service one would expect from a 3rd world country ISP.
 

marine1

Honorary Master
Joined
Sep 4, 2006
Messages
49,494
Is this product now supposed to be live? How any company can sell a product like this is beyond me. In any normal country these guys would be DOA.
 
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