I take it you keep clicking “pay and clear now” hey?
I use that like once a month; so it's not that.
I was an FNB client since I had pocket money as I kid. I think that’s 20+ years now. Switched to Discovery and will never go back to FNB. I used to think Fnb had the best online experience but their service has deteriorated massively over the last few years. My husband has a standard bank account and even their app is super slick.
Apple Pay has been super awesome. Sometimes I don’t take my card with me to the gym. Super easy now to just pay with my watch/phone if I need to pop to the store.
I know a lot of people complain about jumping through hoops with discovery (which is true) but it’s really not that hard for me. Every month I get roughly 10500 discovery miles back which is 1.5k cash and that’s JUST for health food cash back, I get more overall. My Apple Watch is also free. Waaaaay more rewards than ebucks ever gave me.
The point I was trying to make is that everyone will tell you what bank to use based on what they know and love but you need to “see other people” and find out what works for you based on what’s important to you. I genuinely thought Fnb was the best until I experienced other things
Thank you for that; that makes a lot of sense.
I used to think FNB was the best too. I saw no reason to ever move for that either. But once I started paying more attention to what Discovery was / is doing and digging in a bit, FNB's value propersition quickly dropped for me. eBucks is nice; but it doesn't compare to Discovery rewards and the Miles etc. Yes, you need to work harder for those rewards - but it also means you live a healthier lifestyle; something which is important to me at the moment.
Having the gym stuff is a big plus and motivator for me to keep going there too - so win, win.
I'm probably going to close my FNB account this year....