Discovery Bank

harties said:
I'm assuming most of these banking rewards wont apply if you don't have Vitality? It doesn't seem appealing if you not part of the existing vitality ecosystem.
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I wonder if you can join vitality if you joined their bank. I know vitality applicable to their medical aid or life customers.
 
harties said:
I'm assuming most of these banking rewards wont apply if you don't have Vitality? It doesn't seem appealing if you not part of the existing vitality ecosystem.
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Yes you need Vitality Money and Vitality heath - to fully benefit. Discovery wants multiple product take up and the integration - you are heathy = you live longer. If your life insurance payout is postponed by 10 years at an inflation rate of 7,2 % - they payout made by Discovery has halved in "cost".
 
beefymoocow said:
I wonder if you can join vitality if you joined their bank. I know vitality applicable to their medical aid or life customers.
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You can still be part of Vitality Money without being a regular Vitality member. You’ll earn cashback depending on your Vitality Money status until the launch the new DMiles. That’s just like earning eBucks if you bank with FNB. Normal Vitality can only be joined if you’re on one of their medical aid or Life plans. Vitality Drive is obviously for their short term insurance. Having all 3 means you have more opportunities to play on the gameboard each week. Doesn’t sound that appealing but those really add up. I’ve been getting 3x plays for the last 3 weeks now. Looking forward to getting a 4th bonus one soon with the new rules. Like any of the systems you get more if you participate more fully. Vitality benefits can be substantial though.
 
DENROCwtf said:
Yes you need Vitality Money and Vitality heath - to fully benefit. Discovery wants multiple product take up and the integration - you are heathy = you live longer. If your life insurance payout is postponed by 10 years at an inflation rate of 7,2 % - they payout made by Discovery has halved in "cost".
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Quite right. I guess the alternative is you die younger - but you save a lot of money!
 
newby_investor said:
A friend of mine had this issue when applying to Capitec. You basically have to go in to Home Affairs and find out what the issue is. The bank does a query with their database somehow and it just returns that there's a problem.

In his case Home Affairs decided that he was illegally in the country, despite being a citizen (go figure). I made a thread about it a while ago but it seems to have disappeared. The short version is, you may just need to kick up a stink at Home Affairs until someone helps you get sorted out.
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Typical, I messaged discovery back and told them I'd rather not change banks than go into home affairs.

I've used the same smart ID since issuance in 2016, and taken out other bank products, cellphone contracts etc.... yet discovery says i need to go to home affairs when I have an original FNB discovery card on the very same ID...

The level of frustration...
 
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Axen said:
Typical, I messaged discovery back and told them I'd rather not change banks than go into home affairs.

I've used the same smart ID since issuance in 2016, and taken out other bank products, cellphone contracts etc.... yet discovery says i need to go to home affairs when I have an original FNB discovery card on the very same ID...

The level of frustration...
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I believe it might have been part of the digital migration of Home Affairs - they may have messed some records up.

If you don't encounter any other hassles then you shouldn't have a problem, but you might run into them again if you need to do something else where a query to home-affairs might be made, or if you need to renew your passport. You may just want to plan enough time to go in to an office and get the issue sorted out at some point.
 
Morning Anyone know how’s this healthy food cash back work if they say up to 75%. Is it capped at a max spend of 2000 for a single member and will you get 1500 back? Unsure
 
Does anyone perhaps know why I am not able to add any new accounts, except for savings or a transactional only account after opening up a savings account? The Credit card and full suite options are now disabled when I try to add a new account.
 
RobotWizard said:
Does anyone perhaps know why I am not able to add any new accounts, except for savings or a transactional only account after opening up a savings account? The Credit card and full suite options are now disabled when I try to add a new account.
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They said it's coming out soon when I asked about 2 months and the said (paraphrase) "we can't can't change your account just yet from gold to black but we might have that functionality in 3 months time" so I think it'll be available next month.
 
Does anyone else also have problems with Discovery Bank credit card transaction not reflecting in Vitality Money? Therefore not reaching weekly goals of 0/25 ?
 
hanliu said:
Does anyone else also have problems with Discovery Bank credit card transaction not reflecting in Vitality Money? Therefore not reaching weekly goals of 0/25 ?
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I has this issue will all transactions dated 4 and 5 September 2019. Had to log a call with Vitality money to have this fixed and the matter is still in progress. So frustrating! Vitaliy Money advised that they never received the transaction details from Discovery Bank.
 
hanliu said:
Does anyone else also have problems with Discovery Bank credit card transaction not reflecting in Vitality Money? Therefore not reaching weekly goals of 0/25 ?
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Yes I have, and I complained my two swipes for petrol never registered. They keep saying they will follow up, its a week tomorrow since I queried. I dont understand how they cant allocate points for them its in black and white on my statement.
 
hanliu said:
Does anyone else also have problems with Discovery Bank credit card transaction not reflecting in Vitality Money? Therefore not reaching weekly goals of 0/25 ?
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Yes, same as others - I've logged queries with them on various transactions not pulling through from the bank to Vitality Money team affecting my weekly money goal and more importantly fuel transactions where cash back is due.
 
Seems like most is missing a few transactions. I have not had any of my transaction registered for 7 weeks now. Vitality is sending me to Discovery Bank and Bank is sending me back to Vitality. No one seems to know what is going on.
 
Did anyone receive a proper bank statement with balances and transactions and everything? I only got a summary page with the closing balances as of the 7th.
 
Charlesjjm said:
Did anyone receive a proper bank statement with balances and transactions and everything? I only got a summary page with the closing balances as of the 7th.
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I receive monthly detailed statements normally on the end of the month. They appear in the banking app under the More -> Documents -> other menu.
 
groesbec said:
I receive monthly detailed statements normally on the end of the month. They appear in the banking app under the More -> Documents -> other menu.
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Thanks. I see 4 unread documents under other. But when I tap on other, it says no documents found.
 
Charlesjjm said:
Did anyone receive a proper bank statement with balances and transactions and everything? I only got a summary page with the closing balances as of the 7th.
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I did on the 13th. Payments actually came out of my account on the 12th.
 
Has anyone else not yet received their gym booster back this month? Wondering if I should lodge a call or wait till month end.
 
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