Discovery Vitality [2018]

[cfvh600]

Am on 595 reward points and 2 diamonds. Think I will cash in the reward points for a R500 reward now before they start expiring.

 

[twr]

They need to explain when the points will expire

 

[cfvh600]

They need to explain when the points will expire

From the rewards guide:

Vitality reward points and diamonds expire after 12 weeks from being revealed on the gameboard. For non-Vitality members, all reward points and diamonds expire on 15 December 2018.

 

[CodeMaster]

Wife and I both did Parkrun last week, she got 2 plays and I only got 1
What is the procedure for logging a query with Vitality?

 

[cfvh600]

Wife and I both did Parkrun last week, she got 2 plays and I only got 1
What is the procedure for logging a query with Vitality?

You can log a query on the website (scroll to the bottom):
https://www.discovery.co.za/vitality/help

 

[Aharon]

Email [email protected]

 

[hj2k_x]

From the rewards guide:

Thanks for this. Still some time to earn more points and use them, then

 

[master4real]

Vitality making profits because we are not using the benefit - so says this article https://www.businessinsider.co.za/discovery-vitality-profits-jump-as-partner-cough-up-2018-11

 

[Pufferfish94]

Anybody bought a Loot voucher yet? How easy is it to use and are there any restrictions?

 

[hj2k_x]

Vitality making profits because we are not using the benefit - so says this article https://www.businessinsider.co.za/discovery-vitality-profits-jump-as-partner-cough-up-2018-11

I'm definitely going to use all of mine

 

[Noisybottom]

Anybody bought a Loot voucher yet? How easy is it to use and are there any restrictions?

I did buy one and it was as straight forward as any other payment method. I didn't note any restrictions. Part paid with the R250 voucher and balance with my cc. Normal online shopping transaction.

 

[Pufferfish94]

Anybody else having issues redeeming coins for a voucher?

 

[lws]

Anybody else having issues redeeming coins for a voucher?

I redeemed 500 coins for a Hirsch's voucher last Saturday. No issue.

 

[twr]

I did 40 today for a smoothie no issue

 

[Aharon]

I redeemed 500 coins for a Hirsch's voucher last Saturday. No issue.

How long are vouchers valid for.

 

[Noisybottom]

How long are vouchers valid for.

I could be wrong but I'm almost sure a voucher is valid for 2 weeks from purchase.

 

[Aharon]

Damn, was hoping to save a few over time

 

[Gamer]

I could be wrong but I'm almost sure a voucher is valid for 2 weeks from purchase.

By law, the voucher must remain valid for 3 years.

 

[GMAN03]

By law, the voucher must remain valid for 3 years.

Presumably they'll just call this a promotional voucher instead of a gift voucher thereby bypassing the CPA's applicability.

 

[Aharon]

Can anyone confirm. Also can you buy multiple of the same voucher eg dischem