konfab
Honorary Master
The problem is that the industry is regulated to the point of retardation. Current way the state wants you to pay for healthcare is to pay for health insurance, that is after all the only thing you get tax credits for.R600 for 15 minutes. Fully booked the whole day. R15-R20 000 a day?
Doctor us currently on a yacht trip in the Bahamas though. Will be back in 2 weeks.
Let's don't mention lawyers charging R2000+ an hour. Even the time they spent on the loo.
Estate Agents..... Let's don't even talk about those snakes....
And yet people doesn't even want to pay R10 000 for municipal approval drawings for a R4 000 000 house.
Something seriously wrong with this place.
The problem is that whilst insurance works for things that you cannot foresee, like getting cancer or having an ER visit. It doesn't work for things that you know need to be done. You don't go to your car's insurance to pay for them to change a spark plug or get you a new tire. The same can be said for primary care.
If the state wanted the simplest and cheapest way to dramatically improve healthcare, they would change the way health insurance works. You should get tax credits for what is an advanced hospital plan, and that covers care that you cannot get at a GP. This is risk based and hence insurable. Then you get a different set of tax credits for having a direct primary care plan. Basically, every month you just pay a doctor's office a fixed amount of money. In return, they give you all the care that they can provide.
This is what happens in the US, where insurance is expensive enough that people just forgo it.
The name of our practice is Epiphany Health, and that's a very strange name for a health care company. But we did have an epiphany, and the epiphany was "Why are we inserting so many people at the primary care level between the doctor and the patient? Why are we insuring primary care?" The more people that you insert between the doctor and patient, the more expensive it gets, the more cumbersome it gets, the more impersonal it gets. We had our epiphany about 11 years ago: Let's kick the middlemen out of this relationship. Let's have a direct relationship between the doctor and the patient, and at that point we created one of the first direct primary care practices in the country.
Now, at the time we were doing this, there were many other practices simultaneously working on this model. It has since come to be known nationally as "direct primary care," but essentially it's a membership-based primary care program. Instead of a fee for service, instead of a charge for every time the doctor touches the patient, you have a flat subscription fee, much like Netflix. Once you pay that membership fee to your primary care physician, all the services that are provided in the doctor's office are done so at no additional charge. If I see you 10 times in a month to manage a complex condition, it doesn't cost you any more, and I don't bill your insurance for every one of those interactions.
https://reason.com/2021/06/19/what-free-market-health-care-would-actually-look-like/
It solves three big problems for doctors:
1) They have a stable income provided they provide a good service
2) They don't have to waste time and money submitting claims to the medical aid
3) They don't have to chase people for money.
Patients win because:
1) Healthcare costs will be lower because your medical aid no longer has to cover primary care.
2) You effectively can go to the doctor way more than you already do, which means that you get more for your money
3) Doctors really need to prioritise service levels and care because they need the business of patients in the long term.
It actually makes the whole system cheaper because they don't have to use the insurance system to claim re-imbursements
What we very quickly realized is that with uninsured patients, we had to find a way to get them other services outside our office that people needed on a routine primary care basis. They needed access to affordable labs, affordable imaging services, affordable physical therapy. We reached out to our local friends in the health care community, we reached out to local labs, and we said, "If I were to send a patient to you that agreed to pay you in full at the time of service for an X-ray, what could you sell me an X-ray for?" And they sold us those X-rays for pennies on the dollar.
I said, "If I were to collect the money upfront from the patient, and instead of you sending one bill to each of 500 patients, if you sent me one bill for all 500 patients, and you didn't have to worry about coding, you didn't have to worry about collecting, you didn't have to worry about filing insurance claims for every single lab that you order, what could you sell those labs for?" The most expensive thing they do is not the lab. It's the cost of the human labor associated with processing those claims and getting paid. If we eliminate their No. 1 line item expense in their service delivery, we can bring those prices way down. And that's exactly what we saw. We would see 95 percent discounts on the laboratory services.
For example, the very first patient that I enrolled in our direct primary care practice, they went to see their rheumatologist, and the rheumatologist gave them a lab order. The lab quoted them $1,800 for the blood work. The patient got on the phone and said, "Wait a second, I can't afford this. I thought I was supposed to get some sort of discount by being a member of your direct primary care practice?" We said, "Well that order has to come through us, and you have to pay us for it, because we buy labs wholesale." That patient was able to get the same exact labs at the same exact facility for $85. So with the savings on a single lab test, that patient paid for [months and months] of membership in our program.