Does anyone else shop/sell on Yaga?

airborne

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I scratch around on Yaga for jackets from time to time, there are some good deals if you are careful but it always blows my mind the expensive stuff that often gets sold on there. It's very risky as a seller because if the courier loses or damages anything during transit you have to take it all on the chin and no courier will insure used goods. And you have to hope the buyer is honest and doesn't try pull some scam when it arrives or damage the item(drop it or similar) upon arrival and then claim it arrived like that, or people can sometimes do interesting things like switch their broken item with yours or strip parts off your item. You can only deal with Yaga support via email and the one interaction I had with them did not give me much confidence.

Like these Leica binocs that retail for R40k+ that sold for R10k very soon after they were listed, an amazing deal for the buyer but I wouldn't feel confident doing that as a seller. Even buying them I would have to think very carefully about it because once you release the funds there's zero comebacks.
 
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Here's another pair of Leica binocs for R10.5k, not even remotely as good a deal as the other pair but still a signifiant amount of money to risk on Yaga:
 
Yap. Wife shops and sell on there. Got my Kway 650FP on there for R500. If goods are fake or not as advertised or described you raise a dispute and get a refund. Yaga only releases the money if both parties are satisfied. So it is not in a sellers best interest to sell fake goods. You can also ask as many questions as you want and request more photos from the seller. There is a lesser chance you will get fake goods on Yaga compared to Takealot.
 
It's very interesting the high value stuff that gets sold on their, I never really realised that was happening , here's a R14k Teenage Engineering OP1 synth that sold for R14k. I suppose it is a bit risky for sellers but the 48hrs "warranty" or window to open a dispute after an item arrives also means that once that's passed and the funds are released they can wash their hands of the deal, zero comebacks after that.

 
Yap. Wife shops and sell on there. Got my Kway 650FP on there for R500. If goods are fake or not as advertised or described you raise a dispute and get a refund. Yaga only releases the money if both parties are satisfied. So it is not in a sellers best interest to sell fake goods. You can also ask as many questions as you want and request more photos from the seller. There is a lesser chance you will get fake goods on Yaga compared to Takealot.
I've learnt that one the hard way before, some sellers love calling everything "like new" and when the item arrives you find it is heavily worn and well past it's prime and then it becomes a battle of semantics. I now have a list of pertinent questions regarding the condition that I ask before ordering anything so if it arrives with holes or stains etc I can refer back to the chat so the seller can't duck and dive.
 
It's very interesting the high value stuff that gets sold on their, I never really realised that was happening , here's a R14k Teenage Engineering OP1 synth that sold for R14k. I suppose it is a bit risky for sellers but the 48hrs "warranty" or window to open a dispute after an item arrives also means that once that's passed and the funds are released they can wash their hands of the deal, zero comebacks after that.

Actually a lowish risk to the seller as the buyer needs to pay first before it is shipped, so if buyer is not satisfied they need to make sure they return it in perfect condition as Yaga will do an investigation. Worst outcome for the seller/buyer is losing the shipping money.

Obviously there are always some risk involved with online selling, but I would rate it one of the better platforms compare to for example Gumtree or Facebook Marketplace.

Most people sell clothing items though.
 
Actually a lowish risk to the seller as the buyer needs to pay first before it is shipped, so if buyer is not satisfied they need to make sure they return it in perfect condition as Yaga will do an investigation. Worst outcome for the seller/buyer is losing the shipping money.

Obviously there are always some risk involved with online selling, but I would rate it one of the better platforms compare to for example Gumtree or Facebook Marketplace.

Most people sell clothing items though.
Gumtree actually has integrated a new Escrow feature, it's been there for a while now and sometime in the last few days they relaunched their website, it looks promising. Yaga fees are less than Bobshop, I don't know what Gumtree charges for their services.

On Yaga one of the big risk's from the sellers side is if the item is lost or damaged during shipping.
If I sell something via a FB group for instance I'll only send it at the buyers cost and risk, if the courier loses it or the van is hijacked then that's on them but with Yaga that's on the seller.
 
Gumtree actually has integrated a new Escrow feature, it's been there for a while now and sometime in the last few days they relaunched their website, it looks promising.

On Yaga one of the big risk's from the sellers side is if the item is lost or damaged during shipping.
If I sell something via a FB group for instance I'll only send it at the buyers cost and risk, if the courier loses it or the van is hijacked then that's on them but with Yaga that's on the seller.
Someone has to take the risk in the end. Still think it is a better option than selling on Fakebook. Courier company is going to have to do some explaining as well, and Yaga might even remove them from the platform I would think.
 
Someone has to take the risk in the end. Still think it is a better option than selling on Fakebook. Courier company is going to have to do some explaining as well, and Yaga might even remove them from the platform I would think.
Someone has to take the risk but in my opinion that should be on the buyer if they can't or won't collect it from me.
That being said if you package the item poorly and it gets damaged in transit that's on the seller.

The Courier Guy has lost a fair amount of parcels going by the reports I have seen, it's just a fact of the industry it happens, it's probably not a significant amount in the grand scheme of things but I'm not sure I'd like to gamble a large amount of my money like that. Bobshop at least offers insurance even on used goods and it's quite reasonably priced, their shipping is also very affordable but then their fees are higher.
 
Someone has to take the risk but in my opinion that should be on the buyer
Why? I mean it is lekker for the seller, but as a seller you also need to deliver. Why must the buyer take the risk? Yaga people run it like a shop. If you want a good reputation you need to make sure you can deliver. The buyer should not take the loss for where the seller failed to deliver. Ultimately Courier Companies should be held liable. They get away with far too much.
 
My former colleague, let's call him Mike had a massive hard-on for Yaga!

Mike would yield massive praise at the service, buying, less so for selling.

The savings & sheer variety of options sold it for Mike.

He was genuinely excited about it.

PS: I'm not Mike.
 
Why? I mean it is lekker for the seller, but as a seller you also need to deliver. Why must the buyer take the risk? Yaga people run it like a shop. If you want a good reputation you need to make sure you can deliver. The buyer should not take the loss for where the seller failed to deliver. Ultimately Courier Companies should be held liable. They get away with far too much.
But why make the courier's problems all the seller's responsibility when it's totally out of the sellers control once the package is handed over, if anything it should be 50/50 risk shared by both the seller and buyer.
My former colleague, let's call him Mike had a massive hard-on for Yaga!

Mike would yield massive praise at the service, buying, less so for selling.

The savings & sheer variety of options sold it for Mike.

He was genuinely excited about it.

PS: I'm not Mike.
Hi Mike, have you not bought or sold anything on there?
 
Question: is the 6.5% buyer protection refunded on transaction completion, or is this their commission? If it is commission, it feels like a LOT.
 
Question: is the 6.5% buyer protection refunded on transaction completion, or is this their commission? If it is commission, it feels like a LOT.
No that's how the platform makes their money, as the industry goes it’s not bad. What is bad is how they work it out and the R20 minimum fee they charge before hitting you with the 6.5% and the fact they also charge the commission on the shipping because on cheaper items that does end up being far more than just 6.5%.

Item cost R200 + R69 shipping + R20 minimum fee Total R289
6.5% of R289 is R19, Total fees paid is therefore R39 which is 26% of the cost of the item
For the smaller orders which is probably the bulk of their sales they are making an absolute killing.

Also they like obfuscating the fees, after checking out and confirming the order they hide the fees paid on the order page unlike every other platform which transparently show a breakdown, you have to go dig into the Wallet page to see what fees were charged on the order, which is weird.
 
Have purchased around 12 odd items at really great prices and condition is as per listing. Only issue I had was with one purchase where the seller packaged a R2.5k CCTV camera in a plastic bag and hoped that the courier would be 'gentle' 😵‍💫

So when I purchase anything that's fragile, I request suitable packaging or I will send back.
 
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