Don't be a spammer

Give my email contact details to what is going to be the most highly targeted email database in south Africa. I think not. I deal with electronic insider theft cases all the time.

I do like the additional rights the act grant the consumer though
 
Believe it when I see it. This country can't get anything right, how are they going to enforce the CPA? Court cases are backed up months as it is
 
Spooner said:
Believe it when I see it. This country can't get anything right, how are they going to enforce the CPA? Court cases are backed up months as it is
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This is one aspect where the CPA is likely to be a major improvement on the ECT Act. With the ECT Act, you had to take your spam complaint to the police. Not a single ECT related spam decision has ever been reported by the courts. With the CPA, you can take your complaint to the Consumer Commission established in terms of the CPA.
 
Sapphiron said:
Give my email contact details to what is going to be the most highly targeted email database in south Africa. I think not. I deal with electronic insider theft cases all the time.

I do like the additional rights the act grant the consumer though
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Good point. In terms of the security of the DNCR itself, this will always be a concern. At least it is much better than the current DMA system, where they simply email their DNC list with personal details to all members. The CPA DNCR will work on a query basis.

There is nothing in the CPA that prevents the buying and selling of personal data. This will continue unabated. Only at the point where you are messaged, is the DNCR checked and the message dropped. Hopefully this will be addressed in the new Protection of Personal Information Bill. The simple solution is that companies should not be allowed to purchase lists unless they have proof that those on the list gave their explicit consent for such usage.
 
wow, I feel sorry for just about every company in South Africa who relies on sales reps and cold calling to promote their business. But hey, we enjoy seeing / listening to adverts on TV, radio, newspapers, magazines so much that we don't mind them increasing a lot more so that companies in South Africa can survive.
 
CPA has enormous potential benefits for all as consumers. It will take just a few imbeciles overstepping the rules being getting lashed ... and the rest will tow the line.
 
SoftDux-Rudi said:
wow, I feel sorry for just about every company in South Africa who relies on sales reps and cold calling to promote their business.
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At the least the rest of us will be more productive, as we will spend less time answering unwanted calls and deleting spam emails.
 
Ok, great - but how do I get my name and details on the list of "do not contact"
 
Yes, should have been an opt-in list. Then they wouldn't have had to send it out to tender. It could all be accomplished on a netbook spreadsheet via 3G. Even then, the person tasked with the project would have to find extra stuff to do to fill up his/her time.
 
maumau said:
Why didn't they make it an "opt in" list?
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All direct marketing legislation starts off on an opt-in basis, but then gets changed to opt-out after lobbying from the Direct Marketing Association. They have the money, and employ people on a full time basis to lobby for them.

No one is lobbying the legislators for opt in.

Even the Protection of Personal Information Bill, which last year still specified explicit opt in for messaging non-clients, has already been amended to leave the door open for direct marketers. The following clause has been added:
POPI section 66 (2) A responsible party may approach the data subject referred to in subsection (1)(a) (ie. non-clients) once in order to obtain the consent of the data subject for such processing (ie. direct marketing).
 
New CPA regulations published on 1 April

The final CPA regulations have been published on Friday, and there is one change to this article:

The DNCR will now NOT override "explicit consent" given by existing clients as stated in the article. Companies that only send direct marketing messages to their own clients, that provided explicit consent, would therefore not have to check the DNCR.

Old regulations published 29 Nov 2010:
4 (3) (f) a direct marketer must without exception assume that a comprehensive pre-emptive block has been registered by a consumer …..

New regulations published 1 April 2011:
4 (3) (g) except in respect of those existing clients where the direct marketer has proof that the existing client has after the commencement of these regulations expressly consented to receiving direct marketing from the direct marketer, a direct marketer must assume that a comprehensive pre-emptive block has been registered by a consumer …..

This also means that should consumers wish to stop direct marketing messages for which they gave explicit consent, they would have to contact the company sending the messages directly. There will not be a centralised service for this.
 
Sapphiron said:
Give my email contact details to what is going to be the most highly targeted email database in south Africa. I think not. I deal with electronic insider theft cases all the time.

I do like the additional rights the act grant the consumer though
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+1
I also don't think this is a good idea. Why would they build an opt-out (and not an opt-in) database? Would it not have been better to create a database of consumers that want to be contacted, and everyone else that's not on it should be left the *&*^%l alone? Now we have to make an effort trying to remove ourselves from where we didn't ask to be in the first place!

SoftDux-Rudi said:
wow, I feel sorry for just about every company in South Africa who relies on sales reps and cold calling to promote their business. But hey, we enjoy seeing / listening to adverts on TV, radio, newspapers, magazines so much that we don't mind them increasing a lot more so that companies in South Africa can survive.
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-1
Personally I don't give a damn. My line of work does not upset people, why should I be bothered? Let them resign and go do something else...
 
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