Dot Computers (wtf) - part 2

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May I suggest qouting every single reply by Brian as he can go and delete them. Sorry if I am making more work for you :D
 
TheYak said:
LOL @ PearlJam

MrBean - you have some very good points there, but it gets very difficult to handle things in a "civilised" manner when you know you're getting swindled.

The problem is, as I've mentioned before, that I'm without transport this week, so it's not a question of not wanting to go to the police, but I just haven't been able to.

As soon as I can, believe you me, I will.

Brian and I had another email conversation yesterday, so we'll see how it goes. He mentioned that he would get my current card picked up and taken to Legend, and that they would swop it out if the card is indeed faulty.

This poses a bit of an irritation for me because that means that I can sit without my card for weeks. Why am I annoyed? Well, because (if you refer to my earlier communication with Brian) I was told that the courier with deliver the replacement card when he comes to pick up my current card... and again, now there's a different spin to the story - I get promised an easy solution, and it turns into a schlep after a few emails.

As for my refund: I think it was mentioned MrBean, but I got the card for free, because it was almost two weeks late and it was supposed to be my birthday present - looooong story.

Anyway, it's all just a big mess. Brian basically has 3 hours a day to sort out all this - considering that the US "wakes up" at about 14:00 SA time and our shops close at 17:00.

*sigh* I don't know... I'm just at my wit's end. Asking nicely doesn't help, threatening doesn't help. So I guess as soon as I can, we'll have to see what a visit to the police does.
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Tell him to get his ass out of bed early to sort out your problem, then he will have more than 3 hours.
 
Angellus said:
Tell him to get his ass out of bed early to sort out your problem, then he will have more than 3 hours.
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He should get his SA representative offices in JHB and Cape Town to deal with it.
 
telkomsuig said:
He should get his SA representative offices in JHB and Cape Town to deal with it.
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I think we are pretty sure they dont exist by now ;)
 
Person said:
How about a Summary of what everyone else said? I dont have time to read through my own thread.
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HOLY CR@P BRIAN REPLIED :eek: :D
 
Notice how his signature font is bigger and bolder.
[shakes head]
btw,Universal Resource Locators do not distinguish capital letters.
 
incubate said:
But the problem AntiThesis, is that the summary doesn't cover the priceless and funny parts :D
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I'll have to do a new one with humour :D

Incubate... I really wouldn't trust Brian with organising the card to go. Don't entertain any of his crap anymore, take the card to legend yourself and tell Brian to... well I'm sure you can think of something :)
 
Brian, I don't get it? Why don't you try and fix this rather then leave snotty comments in this thread?
 
Incubate... I really wouldn't trust Brian with organising the card to go. Don't entertain any of his crap anymore, take the card to legend yourself and tell Brian to... well I'm sure you can think of something
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You mean The Yak ;)
 
LandyMan said:
Brian, I don't get it? Why don't you try and fix this rather then leave snotty comments in this thread?
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Extremely Good question but somehow I doubt we will ever see an honest anwser. :rolleyes:
 
Hehe, well it is like 50 pages so i'm sure you would get lost sometime :D

My gosh there's such an easy way to sort this out yet why in farts name would anyone want to ignore their customers like this instead of sorting it out. I just don't get it.
 
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Okokokok folks :) Let's not get into Person-bashing in this thread.

@person: I'm not prepared to go through 22 pages and quote everyone into this thread... that'll be one helluva long post. What I will do for you though is post relevant page numbers here that you really, really should read if you want to avoid bad things.
 
En nou is ons almal in die k@k: :D

DOT Forum said:
As to the MYADSL forum, i have been advised not to respond and the lawyers "keeping tabs" on the comments.
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Why not create a thread with all the info Brian requires to fix the problems with the specific customers. Then he cant complain about having to read 22 pages blah blah blah.

For Example :

Customer X : This was promised, money was paid no items delivered.
Solutions : Either refund the customer or deliver the goods (Customers option which one)

Anyway just an idea.
 
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