DSL issues - high ping/latency with normal download rate

Blink001

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Jul 4, 2012
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Hello all,

Hope this is the right board to use. Was looking for assistance or advice on a problem I am having.

I am 4mb line, a Telkom uncapped, and a Axxess capped account. I am however experiencing extremely high latency but the download and upload rate seem okay.

Does anyone perhaps know why this would occur or how it can be fixed?

I have logged a call with both Telkom and Axxess but have not received any feedback yet - a bit of urgency as we are busy LANing. :P

Thanks in advance.
 
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