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If I were a decision maker at DSTV, I would implement something like loyalty discounts for loyal subscribers. Something e.g. 5% off your subscription after each X years of continuous subscribing. Up to, say max 50 - 60% off your subscription.
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DStv Premium freefall continues
- Thread starter Jan
- Start date
Vorastra
Honorary Master
That already exists...
elf_lord_ZC5
Honorary Master
It does ... , what do you have to fo to obtain it?
I have been a DSTV subscriber and have never been offered a reduction in subscription fees? Is there anything about that mentioned on their website, I cannot find anything.
Vorastra
Honorary Master
It's part of DStv rewards. It adds points towards your "tier", and your tier determines the discount you get which you have to enable.
Vorastra
Honorary Master
It's not a big discount, but the system exists.
elf_lord_ZC5
Honorary Master
Never heard about it before, thanks.
Mike Hoxbig
Honorary Master
Why do you need to go onto their crappy site to claim it manually. Why isn't it just applied automatically...
How much is "not big"?
Vorastra
Honorary Master
Because then you wouldn't get the discount.
elf_lord_ZC5
Honorary Master
Yes, you need to jump through their hoops to get something back out of the deal.
Vorastra
Honorary Master
I think the top end is like 20% or something. I'm on the second highest tier and only get 10%.
Vorastra
Honorary Master
This was implied.
Brian_G
Honorary Master
Careful, their rewards program is full of it.
I forced them to cancel mine (and that takes some effort) after they pulled a couple of fast ones;
1. Got free access to Disney+ for 3 months but they instead charged me for it!
2. Took a temporary package upgrade I earned for one month, then when it was time to be downgraded again they instead..... yes, you guessed it, started charging me instead!
Honest mistakes?
I'll never believe that.
Swa
Honorary Master
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I don't see it. Only thing available from 28 March 2025 is an upgrade to premium and 20% off an add movie subscription. Might be because I'm on pricelock but it's not the same thing having to commit rather than get a loyalty discount.
Bliksis
Executive Member
Journalist talking kak again. Subscriber numbers are climbing again.
I spent probably 20 minutes with the DSTV app yesterday and I could not find anything about a package discount anywhere. Maybe I should call them to find out about that.
JuliusSeizure
Executive Member
Not unexpected.