Dear TelkomInternet customer
from 2 June 2009, local data will be charged at only R15.00 per GB!
We would also like to use this opportunity to answer some frequently asked questions about local data and our free local data promotion.
Due to a regulatory change, we are required to change our current products to include local data. In essence, the regulatory requirement stipulated that we are not allowed to cap our users on local data.
In order for TelkomInternet to adhere to this regulatory requirement, we introduced free promotional local data with each package. However, if the promotional free local data on your specific package was exceeded, TelkomInternet customers were charged R25.55 per GB since 1 February 2008.
However, as part of our drive to provide greater value to our customers, TelkomInternet is pleased to announce that as from 1 June 2009, we will drop the price per GB to R15.00
To find out how much free data is allocated to your specific package, kindly visit
www.telkomsa.net or contact 10215.
Itâ?Ts very important to note that there is a charge for local data used additional to your current fixed monthly subscription.
To view your local data used, please use our online usage tracker tool on:
https://secure.telkomsa.net/titracker/. In addition, please ensure that you subscribe to your daily e-mail usage notification under â?omail detailâ?.
As we are not allowed to cap you on local data, it is imperative for you to ensure that you protect your TelkomInternet account against hacking by:
Changing your modem/router password. Contact 10215 to find out how.
Changing your TelkomInternet account password regularly on
https://online.telkomsa.net/pmt/index.html
Making sure to install a good Internet security suit (Anti-Virus, Anti-Spy ware and Firewall) and to update it daily.
Frequently asked Questions
1.What is local data?
Answer: â?oLocalâ? only applies to servers that are hosted in South Africa. Please remember that this does not imply that .co.za is a locally hosted server because any international consumer/business can purchase such a domain.Â
2.How do I find out if a website is locally hosted?
Answer: TelkomInternet suggests that you contact the owners of the website to find out if their website is hosted within South Africa.
3.When does my free local data kick in?
Answer: Local data kickâ?Ts in once your blended threshold has been exceeded. In other words, once you are capped.
4.How much free local data do I get?
Answer: During the promotional period TelkomInternet AllAccess packages will receive the following free local data:
1 GB TelkomInternet AllAccess Standard and Advanced service includes 10 GB free local data.
2 GB TelkomInternet AllAccess includes 20 GB free local data.
3 GB TelkomInternet AllAccess Advanced and Premium services includes 30 GB free local data.
4 GB TelkomInternet AllAccess Advanced and Premium service includes 40 GB free local data.
5.When will the free local data promotion end?
Answer: Free local data promotion will run until customer behavior patterns have been determined and information is collected in order to design usable and improved internet packages.
6.How much will local data cost me once I exceed the free promotional local data allocated to my package?
Answer: R15.00 per GB, including VAT
7.Can I activate a cap on local?
Answer: Because of regulatory requirements we are not allowed to cap you on local data.
8.Where can I have a look on how much local data I have used?
Answer:
https://secure.telkomsa.net/titracker/
9.Do I get extra free local with every TopUp?
Answer: Unfortunately, you donâ?Tt receive any additional free local data with TopUp.
10.If I donâ?Tt use up the free local data allocated to me, will it carry over to the next
Answer: Unfortunately, it doesnâ?Tt because this is only a promotion.
11.When does my free allocated local data reset?
Answer: On the 1st of each month
Hereâ?Ts hoping that you really enjoy your internet experience with TelkomInternet even more than you already do
Yours sincerely
TelkomInternet
Your ISP 4 Life
