E-tolls: good cop, bad cop

Compton_effect said:
My wife has been getting the calls, but for some reason does not want me to answer the phone when they call. :twisted:
I've promised to be polite - 'Good morning bitch. Tell you what - save us both time and imagine how the rest of this call will go....
Great. Now **** off.'
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I actually know someone whose colleague had to move provinces because his wife resigned from her job at SANRAL. Couldn't take the abuse anymore.
 
Good luck with that. If you want to provide consistent and efficient customer service, you should not go out and treat customers differently. Even the paying customers did not want e-toll but have decided to pay for a number of reasons. So the Sanral attitude shown by the VPC CEO will not go very far and compliance will even further drop.
 
SANRAL dont have customers... they have VICTIMS!
 
Uhh, what are e-tolls again?

No but seriously, they should wipe that left over sh*t off the side of their mouths.
 
The only "good" thing I read in the article is that he admits their customer service sucks...
 
Really MR sirc*nt? People don't pay their bills without the prescribed 3 months and you can't understand how people don't pay something we didn't ask for within 7 days when your accounts don't even arrive within a month?
 
The first paragraph seemed to be exactly the same as the Sourpuss engagement and vows drivel from last week, for the sake of my mental well-being I didn't bother reading the rest.

Dear Sourpuss, I never got engaged to you and I never married you, please go perform a low-level file system check on your defective storage device.
 
Got an eTolls bill for almost R1200 today. I never, and I mean NEVER, use any eTolled road.

So...

ETC, you know what you guys can do? GO FSCK YOURSELVES!!!!!!
 
rakabos3 said:
Ok Suurkont, ok.

Even if i had boots on, i would still not be shaking in them.
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Lol, indeed. I have boots on, and am sitting quite still. :D

But yeah, as happened to almost everyone, THAT surname stood out, can't remember what the rest of the article said.

B
 
"are actually quite willing to pay". Oh please, we are not willing to pay and you can mark me as a bad customer now already. In other words go and f@#$# yourselves!
 
OrbitalDawn said:
I actually know someone whose colleague had to move provinces because his wife resigned from her job at SANRAL. Couldn't take the abuse anymore.
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The pressure must be unbelievable. Wonder what their medical aid usage and sick leave stats look like....
 
sigh, time to dust off 'ye old jammer' range of 30M freq range wide,very wide.
 
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