E-tolls: good cop, bad cop

Enzo Matrix

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Ok Suurkont, ok.

Even if i had boots on, i would still not be shaking in them.
 

The_Unbeliever

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Jamie Surkont, CEO of e-toll operator Electronic Toll Collection (ETC) has vowed to treat his customers better – but only those who want to engage with him and his team.

And if I don't want to have any business at all with your company, but tend to avoid all etoll gantries?


The exact timing depends on Sanral, but it is clearly imminent...

There's that word again...
 
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deweyzeph

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So come on then, prosecute already. JPSA is eagerly awaiting a test case.
 

Paul Hjul

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they are hoping to reduce the number of people being dealt with so the more people tell them to **** off the worse it is for the VPC
sadly their hope is in the crapper and e-tolls will never deliver the revenue they want
 

ebendl

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As part of their resistance against e-tolls some road users have only VPC accounts. They pay them regularly, but chose to stay there. “They are compliant VPC customers. It is bizarre. I would never have expected it!” says Surkont.

Perhaps if the terms of service when you signed up to register wasn't draconian and waiving away your right of "innocent until proven guilty" more people would have registered?

Or perhaps if it was communicated within 7 days what your outstanding amount is? Or perhaps if it was more than 7 days?

Most likely people were hoping eNatis would fall over and that most transactions are never recorded, yet they are unwilling to face possible legal cases against them and would rather just pay. Must admit, seems as if eNatis can handle it...
 

ToxicBunny

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So prosecute people already please. Stop bloody threatening to do so and actually do it.
 

Enzo Matrix

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Perhaps if the terms of service when you signed up to register wasn't draconian and waiving away your right of "innocent until proven guilty" more people would have registered?

Or perhaps if it was communicated within 7 days what your outstanding amount is? Or perhaps if it was more than 7 days?

Most likely people were hoping eNatis would fall over and that most transactions are never recorded, yet they are unwilling to face possible legal cases against them and would rather just pay. Must admit, seems as if eNatis can handle it...

Its an IT system, you add capacity until you meet the requirement, very easy to do. When it comes to humans and courts its a diff story
 

ToxicBunny

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Its an IT system, you add capacity until you meet the requirement, very easy to do. When it comes to humans and courts its a diff story

Its not always that easy....

There are systems that do not scale that well at all purely due to their design.
 

grok

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They pay them regularly, but chose to stay there. “They are compliant VPC customers. It is bizarre. I would never have expected it!” says Surkont.

They are national heroes, doing their part in making collections more cumbersome and expensive without actually getting into financial trouble. There are more ways than one to show your civil disobedience, and every little part helps to bring the system down.

Clogging up the courts is another tactic :D

“Life got in the way"

This guys surname obviously got in the way ..
 
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SaiyanZ

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I don't see any difference between:

- "Please pay within 7 days"
- "Please pay within 7 days or you will be handed over to collectors"

The guys who are going to pay will still pay and the guys who are not paying will still not pay.
 

Compton_effect

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Sep 7, 2006
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My wife has been getting the calls, but for some reason does not want me to answer the phone when they call. :twisted:
I've promised to be polite - 'Good morning bitch. Tell you what - save us both time and imagine how the rest of this call will go....
Great. Now **** off.'
 
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