Eagerly transferred from FNB to EE somewhere during 2015...
Can honestly not say that this was the right or good decision.
EE took on about half of my shares at incorrect values at the time. I had to manually correspond on reams of emails with Computershare and it was a struggle to get this resolved.
To date my tax position reflects incorrectly (with more than 3 zeros) on the EE side, so in case I would be selling anything, there could be tax issues. EE shows no history that I actually purchased these shares long before transferring to them - go figure.
I'm a conservative investor (not trader) so mostly buy and hold on both direct picks and TFSA for me hence the reason for going with EE. Not selling is the only reason I've not had tax problems yet...
The holdings that I've accumulated over the last 10+ years are now all with EE (plus full TFSA since 2015/16). It is a substantial position (for me at least) and looking at forums and comms from EE on a regular basis about bugs with anything from spreads and timing delays, interest calcs, divis not paid or calculated correctly to name a few, I'm often concerned.
EE might be creative and cost effective, but you pay for what you get in the long run. I just don't think the platform is all there yet.
At the same time, for reasons mentioned many times on this thread, they should not be compared to the likes of FNB, Standard etc., but they should get the basics right - ALL THE TIME, and they are not.
Transferring is work and I simply don't have the time or patience to go through this again right now, but if I were still with FNB knowing what I know today, I would not have transferred.
A less important but very frustrating bugbear for me: EE's daily interest/fees/VAT calculations on cash accounts reflecting on the transaction report is a nightmare if you are a 22Seven user. They completely clutter up transaction history and one constantly has to filter out EE noise or simply disconnect the accounts, which defeats the object... I preferred the monthly reporting for interest movements, but they could not get that right either (as an option) so they pushed it all onto the report.
Just my 2 cents.
