EC2 high latency and timeouts

[Pada]

Hi,

I'm wondering if anyone else is also experiencing issues with their EC2 (ours is US-East) connectivity.

Like we have a ping packet loss of about 10% and the latency is about 370ms to 340ms to SA, where it use to be like 230ms. This started about 35 minutes ago (19:29)...

From 19:29 - 19:33, we were completely offline from EC2 with our Neotel Internet connections in SA.

It would be greatly appreciated to get feedback from other EC2 users!

Regards,
Chris

 

[ambo]

Been seeing reports of problems from a number of guys in the US over night. Mostly complaints of high packet loss and latency.

The problem may be related to a widespread outage on one of the service providers that EC2 uses to connect to the internet.

 

[Pada]

Thanks Ambo.

The AWS status page did show the following like 1 hour after we started to experience problems:

[RESOLVED] Increased API Errors and Latencies
1:56 AM PDT We are investigating increased API errors and latencies US-EAST-1 region.
2:31 AM PDT Between 1:36 AM and 2:12 AM PDT the EC2 APIs experienced increased error rates and latencies. No running instances were affected. The issue has been resolved and the service is operating normally.

At 22:22 the latency dropped from 330 to 230ms again, and luckily it remained there ever since.