Email problem

S

susan34

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Joined
Aug 6, 2009
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Hi all,
I'm having trouble with my email. Up until yesterday everything worked fine, but today it's not.
I have a vodamail.co.za email address, but I use Outlook Express and not the website to send/receive messages.
Today, however, someone (also a vodamail.co.za email address) sent me an email and when I replied, the message came back saying Recipicient address rejected: User unknown in local recipient table (in reply to RCPT TO command).
I then typed in my own email address and the same thing happened. Then I went to the Vodacom4Me website and sent an email to my friend and to myself and both messages went through from there. So... messages are going through on the website, but not when I use Outlook Express.
Does anyone know what could be wrong?
Thanks.
 
Hi Susan

Have you tried calling 082155 for assistance 1st ?

Regards
VodacomData
 
web said:
what mail server are you using in outlook express ?
Click to expand...

Remember she/he said nothing changed , like i said call 155 they will check Express settings for you.

Regards
VodacomData
 
VodacomData said:
Remember she/he said nothing changed , like i said call 155 they will check Express settings for you.

Regards
VodacomData
Click to expand...

I know she said she/he hadn't changed anything but you never know what other people have done happened to me and my vodamail email address is working find and that message she is getting sounds like she is trying to send through a different server.
 
I called 082155 and the guy had me create a new account on Outlook and still the same thing. Messages to vodamail.co.za come back.
 
Last edited:
Whats you cell number please susan?

Regards
VodacomData
 
susan34 said:
I called 082155 and the guy had me create a new account on Outlook and still the same thing. Messages to vodamail.co.za come back.
Click to expand...

susan

What antivirus are you using ?

Also turn off incoming and out going scanning of mail.

Regards

VodacomData
 
try changing to pop3.vodacom.co.za or use the follwing ip address: 196.006.128.012
 
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