Eskom without Oracle technical support

[rpm]

Oracle cut Eskom off – what is happening now

Oracle has cut off essential technical services to Eskom following a payment dispute, but the impact on the power producer’s operations has been minimal.

 

[BouncyNinja]

Would we really notice a difference from Eskom though?

 

[The_MAC]

So from what I can read, there are suddenly a hand-full of people that have actually started to work at Eskom for a change, nice

 

[lordnokon]

Cant wait for something to happen at Ekscum... and them running paying there bills asking for support again...

"please sir may i have some more"

 

[Thor]

Eskom...

 

[Creag]

Eskom bumbles from one crisis to another. This one probably won't be felt on the Richter scale like they were bleating.

 

[Pineapple Smurf]

Well Done Oracle

 

[McGuywer]

“Any supplier which enters into business with Eskom can expect that Eskom will always honour its contractual obligations,” said Mantshantsha.

And then some more..... ala Gupta.....

 

[Danie_V]

Move to free Odoo ERP (https://www.odoo.com/) and save billions of Rands for your customers! It's no wonder we've had so many electricity price increases because the attitude is "we'll just pass the costs onto the consumer". That way there is no chance to be locked out of your data and all service costs can stay local.

 

[Pineapple Smurf]

“Any supplier which enters into business with Eskom can expect that Eskom will always honour its contractual obligations,” said Mantshantsha

 

[Takkies]

Hier kom die kak!
But don't worry. Eskom has it under control as usual.

 

[ToxicBunny]

Move to free Odoo ERP (https://www.odoo.com/) and save billions of Rands for your customers! It's no wonder we've had so many electricity price increases because the attitude is "we'll just pass the costs onto the consumer". That way there is no chance to be locked out of your data and all service costs can stay local.

Free? did you miss the pricing tab on their website? And who is going to pay for the migration project? and all the custom dev work required to make this random half arsed ERP solution fit for purpose in the Eskom ecosystem?

BTW, it will only replace a portion of their Oracle footprint, possibly.

 

[JohnStarr]

Cant wait for something to happen at Ekscum... and them running paying there bills asking for support again...

"please sir may i have some more"

You know that has a knock-on effect on our finances, right?

 

[The_MAC]

“We will continue to require such services and as such Eskom has embarked on an urgent procurement process to find the technical skills to replace Oracle,” he said.

Blank cheque here we come.. Only relief is that with the Chief Procurement Officer under investigation, maybe they can do this for just under R1 Gazillion..

 

[JohnStarr]

Move to free Odoo ERP (https://www.odoo.com/) and save billions of Rands for your customers! It's no wonder we've had so many electricity price increases because the attitude is "we'll just pass the costs onto the consumer". That way there is no chance to be locked out of your data and all service costs can stay local.

Yep, because the support for a free & open-source application for a company the size of Eskom will be the better option...

 

[JohnStarr]

Wish I could cut Eskom off...

 

[r00igev@@r]

I have often worked on oracle dbs were the maintenance has expired. All you need is a competent dba and in most cases there is never any escalation to oracle for squat.

Storm in a tea cup!

 

[system32]

Best quote:

Mantshantsha said it is undoubtedly necessary to have the technical expertise of companies like Oracle to resolve problems with their software.

If Oracle software has a factory defect, then Oracle should fix their software for free.

Is Eskom using

1. Oracle Cloud
2. Oracle Cloud at Customer
3. Own licenses for internal use

If (3) then Eskom has owns perpetual licenses, and can use that version until they migrate to PostgreSQL & OODO.
They just won't have access to MOS.
If (1) or (2) then Eskom f***ed

 

[SilverCode]

This raises the question whether the Oracle technical support services were necessary in the first place

I hate Oracle with a passion, and it is because their "technical support services" are necessary, but not for anything actually useful. We got sucked into the Oracle sewer when they bought Sun Microsystems. After a few years of paying the extortion costs for their support which we weren't using, we cancelled the support contract. 2 months later we had issues with our drive array and saw there was a firmware patch to fix it. Tried downloading the firmware update but couldn't because we had cancelled our support contract. Contacted their support lines saying we don't want support, we just want the new firmware, but they refused and said we had to sign up for a new 2 year contract.

The fact that we couldn't get a simple firmware patch to a known hardware problem without having a support contract in place pissed me off. We just ran the array in a degraded state with no drive in that particular bay until we could budget in for non-Oracle hardware.

I hope Eskom see this as a wake up call and move to a less abusive provider.

Heck, if Amazon wanted to get some good press they should offer to migrate all the Eskom infrastructure over to Amazon services at no cost (no migration cost, obviously Eskom would still pay running costs).

 

[freematrix]

Use Oracle at your own demise. Licensing is ridiculous.