Eskom without Oracle technical support

lordnokon

Senior Member
Joined
Sep 6, 2007
Messages
826
Cant wait for something to happen at Ekscum... and them running paying there bills asking for support again...

"please sir may i have some more"
 

Creag

The Boar's Rock
Joined
May 19, 2009
Messages
40,301
Eskom bumbles from one crisis to another. This one probably won't be felt on the Richter scale like they were bleating.
 

McGuywer

Executive Member
Joined
Jun 28, 2006
Messages
6,943
“Any supplier which enters into business with Eskom can expect that Eskom will always honour its contractual obligations,” said Mantshantsha.

And then some more..... ala Gupta.....
 

Danie_V

Well-Known Member
Joined
Apr 15, 2010
Messages
205
Move to free Odoo ERP (https://www.odoo.com/) and save billions of Rands for your customers! It's no wonder we've had so many electricity price increases because the attitude is "we'll just pass the costs onto the consumer". That way there is no chance to be locked out of your data and all service costs can stay local.
 

Takkies

Well-Known Member
Joined
Aug 2, 2008
Messages
405
Hier kom die kak!
But don't worry. Eskom has it under control as usual.
 

ToxicBunny

Oi! Leave me out of this...
Joined
Apr 8, 2006
Messages
95,585
Move to free Odoo ERP (https://www.odoo.com/) and save billions of Rands for your customers! It's no wonder we've had so many electricity price increases because the attitude is "we'll just pass the costs onto the consumer". That way there is no chance to be locked out of your data and all service costs can stay local.

Free? did you miss the pricing tab on their website? And who is going to pay for the migration project? and all the custom dev work required to make this random half arsed ERP solution fit for purpose in the Eskom ecosystem?

BTW, it will only replace a portion of their Oracle footprint, possibly.
 

The_MAC

Executive Member
Joined
Oct 11, 2012
Messages
5,608
“We will continue to require such services and as such Eskom has embarked on an urgent procurement process to find the technical skills to replace Oracle,” he said.
Blank cheque here we come.. Only relief is that with the Chief Procurement Officer under investigation, maybe they can do this for just under R1 Gazillion..
 

JohnStarr

Expert Member
Joined
May 21, 2018
Messages
4,941
Move to free Odoo ERP (https://www.odoo.com/) and save billions of Rands for your customers! It's no wonder we've had so many electricity price increases because the attitude is "we'll just pass the costs onto the consumer". That way there is no chance to be locked out of your data and all service costs can stay local.
Yep, because the support for a free & open-source application for a company the size of Eskom will be the better option...
 

r00igev@@r

Executive Member
Joined
Dec 14, 2009
Messages
6,993
I have often worked on oracle dbs were the maintenance has expired. All you need is a competent dba and in most cases there is never any escalation to oracle for squat.

Storm in a tea cup!
 

system32

Expert Member
Joined
Dec 29, 2009
Messages
4,466
Best quote:
Mantshantsha said it is undoubtedly necessary to have the technical expertise of companies like Oracle to resolve problems with their software.
If Oracle software has a factory defect, then Oracle should fix their software for free.

Is Eskom using
  1. Oracle Cloud
  2. Oracle Cloud at Customer
  3. Own licenses for internal use
If (3) then Eskom has owns perpetual licenses, and can use that version until they migrate to PostgreSQL & OODO.
They just won't have access to MOS.
If (1) or (2) then Eskom f***ed
 

SilverCode

Senior Member
Joined
Feb 26, 2004
Messages
809
This raises the question whether the Oracle technical support services were necessary in the first place
I hate Oracle with a passion, and it is because their "technical support services" are necessary, but not for anything actually useful. We got sucked into the Oracle sewer when they bought Sun Microsystems. After a few years of paying the extortion costs for their support which we weren't using, we cancelled the support contract. 2 months later we had issues with our drive array and saw there was a firmware patch to fix it. Tried downloading the firmware update but couldn't because we had cancelled our support contract. Contacted their support lines saying we don't want support, we just want the new firmware, but they refused and said we had to sign up for a new 2 year contract.

The fact that we couldn't get a simple firmware patch to a known hardware problem without having a support contract in place pissed me off. We just ran the array in a degraded state with no drive in that particular bay until we could budget in for non-Oracle hardware.

I hope Eskom see this as a wake up call and move to a less abusive provider.

Heck, if Amazon wanted to get some good press they should offer to migrate all the Eskom infrastructure over to Amazon services at no cost (no migration cost, obviously Eskom would still pay running costs).
 
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