Eskom without Oracle technical support

That de Ruyter really is doing a stellar job of captaining the ship
 
Danie_V said:
Move to free Odoo ERP (https://www.odoo.com/) and save billions of Rands for your customers! It's no wonder we've had so many electricity price increases because the attitude is "we'll just pass the costs onto the consumer". That way there is no chance to be locked out of your data and all service costs can stay local.
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Have you actually ever migrated ERP systems? You will ten to one find that the level of customization is also pretty high and messy which makes said migration even worse. Also keep in mind that every single interface will have to be rebuilt using a middleware tool that will cost you money.

I dont know much about their landscape but replacing Oracle will not sommer be a tjoef-tjaf hit and run exercise.
 
r00igev@@r said:
I have often worked on oracle dbs were the maintenance has expired. All you need is a competent dba and in most cases there is never any escalation to oracle for squat.

Storm in a tea cup!
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They are using more than just DBs from what I understand.
 
r00igev@@r said:
I have often worked on oracle dbs were the maintenance has expired. All you need is a competent dba and in most cases there is never any escalation to oracle for squat.

Storm in a tea cup!
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Im not sure if Eskom has any competent people left.
I have worked in many situations where companies have no vendor support agreements, it just meant you had to resolve the issues yourself instead of logging a support request.
 
Danie_V said:
Move to free Odoo ERP (https://www.odoo.com/) and save billions of Rands for your customers! It's no wonder we've had so many electricity price increases because the attitude is "we'll just pass the costs onto the consumer". That way there is no chance to be locked out of your data and all service costs can stay local.
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Did you not read or did you ignore what was posted in the last thread where you suggested this?

Banging your drum about a product that does not nearly cover all of the use-cases that Eskom requires, that likely needs further development for specific customization and that will need to ultimately be supported (either in-house or via contractors) is not an immediately viable solution as much as you'd like to make it.
 
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karnuffel said:
They are using more than just DBs from what I understand.
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Articles and statements indicate that it is Oracle db's and in house Oracle support of those db's (in conjunction with Eskom's own support staff, ie. DBA's/solution architects)
 
karnuffel said:
Have you actually ever migrated ERP systems? You will ten to one find that the level of customization is also pretty high and messy which makes said migration even worse. Also keep in mind that every single interface will have to be rebuilt using a middleware tool that will cost you money.

I dont know much about their landscape but replacing Oracle will not sommer be a tjoef-tjaf hit and run exercise.
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Im working on one now. Good luck to Eskoms new team.
 
Rocket-Boy said:
Im not sure if Eskom has any competent people left.
I have worked in many situations where companies have no vendor support agreements, it just meant you had to resolve the issues yourself instead of logging a support request.
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I happen to know one of their DBA's personally. I'm told that there is a small, but competent team of Eskom and contracted (non-Oracle) support staff still present.

This is probably sufficient to stave off some of the more complex issues, but probably not sufficient for catastrophic failures or to migrate Eskom to other platforms when that day arrives.

r00igev@@r said:
I have often worked on oracle dbs were the maintenance has expired. All you need is a competent dba and in most cases there is never any escalation to oracle for squat.

Storm in a tea cup!
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Inclined to agree, however it was made clear that some of the money owed was for support rendered by Oracle (for what specific services who knows), so hopefully they will not have need for that support again any time soon.
 
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freematrix said:
Use Oracle at your own demise. Licensing is ridiculous.
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Using software you don't plan paying for is ridiculous.

Oh wait, payment for services is so western paradigm. User pays only when cadres need a corrupt income steam like e-tolls. Lol!
 
Iwojima said:
Inclined to agree, however it was made clear that some of the money owed was for support rendered by Oracle (for what specific services who knows), so hopefully they will not have need for that support again any time soon.
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It was the old paper bag payment for a holiday to watch the America's Cup... :ROFL:
 
When you dont pay for stuff you get cut off unlike the millions of freeloaders with their illegal connections and their huge outstanding debts.

Good for ORACLE.
 
Fuzzbox said:
When you dont pay for stuff you get cut off unlike the millions of freeloaders with their illegal connections and their huge outstanding debts.

Good for ORACLE.
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That's overly simplistic. It's incredibly easy to fall fowl of Oracle's licensing by simply replacing something such as a processor. That they came down more than tenfold with their figure tells me they were taking a fat chance and Eskom is probably more correct over what's owed. I say good on them for not giving in to bully tactics. Hopefully they can now become self reliant and completely give them the middle finger. The sooner more companies do this the sooner we can get rid of this dinosaur that should be extinct by now. Let's see how far it gets them in the free market.
 
Rocket-Boy said:
Im not sure if Eskom has any competent people left.
I have worked in many situations where companies have no vendor support agreements, it just meant you had to resolve the issues yourself instead of logging a support request.
Click to expand...

 
Iwojima said:
I happen to know one of their DBA's personally. I'm told that there is a small, but competent team of Eskom and contracted (non-Oracle) support staff still present.

This is probably sufficient to stave off some of the more complex issues, but probably not sufficient for catastrophic failures or to migrate Eskom to other platforms when that day arrives.


Inclined to agree, however it was made clear that some of the money owed was for support rendered by Oracle (for what specific services who knows), so hopefully they will not have need for that support again any time soon.
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Its the age old issue of people installing new software and not truing up afterwards on licensing

They are probably on a subscription model and have not paid their yearly license fees to use the software.
If you read the article it is support + licensing.
 
so now who is going to pay?

I mean Eskom is technically insolvent,
just like SAA and other SOE's,

or did the government guarantee the debt will be paid and left it at that.
 
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