Etherscan Internal Transacation - Ether Not Received On Exchange

Sly21C

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So this past Sunday at about 4pm I transferred some Ether from Lykke exchange to another exchange's Ether deposit account (Binance). By 2pm yesterday (even until right now) I still hadn't received any Ether. Let's say the amount of Ether is more than 2 :).

Below is an edited screenshot of the transaction.
Untitled.jpg

Below is an edited screenshot of the TxHash of my transaction.
Etherscan.jpg

Apologies for the coloring done on the attachments.

I send emails to both exchanges. Binance hasn't sent me a reply. Lykke sent me a reply, stating that they released the transaction and according to them it is successful. I asked Lykke why the transaction is under the "Internal Transaction" tab on Etherscan website, instead of the transaction being under the normal "Transaction", their response was that it is a smart contract transaction, and it is expected for it to be under the "Internal Transaction" tab.

The link below says that an "Internal Transaction" is not a real transaction.
https://ethereum.stackexchange.com/...actions-vs-internal-transactions-in-etherscan
An internal transaction is not a real transaction - it has no signature and is not included in the blockchain. It is the result of a contract initiating a value transfer, or calling another contract, typically using the CALL opcode.
Untitl.jpg
The above comment was made in July 2016 though, not sure if that makes a difference.

Please note that on Sunday I also sent some Ether from Liqui exchange to Binance, and it was successful. I also sent 0.07 BTCs from Luno to Binance, and I received those Bitcoins too on the Binance exchange.

I want to also state the I didn't make an error by entering the wrong Ether address on Lykke when sending Ether to Binance. I also didn't make an error by entering a BTC deposit address on Lykke instead of ETH deposit address, or something like that.

Did I just lose more than 2 Ether? I can see it, it's on Etherscan and the blockchain I suppose, but it's not on my Binance account.
 
At last, my Ether has been deposited. It's been a long wait, and a mission.

I joined Binance's Slack group, spoke to a guy named Roger (one of the founders or developers I think) via private messages. Sent him the transaction info. He told me it'll take an hour, and now I've received my funds.

The issue was on Binance's side. Their automatic systems didn't pick up my Ether contract deposit, so he did it manually.
 
If you check how many Ether transactions are done with internal transactions it is impossible to think that an exchange don't support it.

https://etherscan.io/txsInternal

There is no reason for any exchange not to support it but quite a few outright just started to state they dont allow it because either it involves manual work for them to credit it or they are not willing for some strange reason to automate these deposit credits.

Totally rediculous but carefull using smart contract transfers with exchanges that outright state they dont support it because at the end you will likely just get directed to their terms and internally they will just keep the deposit. If it is large enough you might have more legroom to force them to do some work and credit it but I noticed quite a few exchanges wont even deal with small transaction credits.
 
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