On Monday the 23rd August I applied for a Data Deal (a Free HP G61 614430 si Notebook on the My Meg 300 package) via the website, the following morning i received an SMS informing me that I should call them to confirm details. I then spoke to Dalene Jobert who promptly informed me that the supplier has discontinued that Model of laptop and that she would send through a list of available deals. - here comes the catch - all the other available deals are more costly and all the other laptops/notebooks are inferior machines. I then respond asking Dalene if they would consider giving me an availibe machine thats closest to the advertised spec for the same price of R299 per month as the HP G61. the Machine in question is an Acer D440. going @ R 339 per month. In the mean time i contact HP and they ensure that they are out of stock of the G61 but can supply in 2 weeks, at this point i question Dalene about this who then offers me a HP 620 @ R459 per month.This is a clear case of Misrepresentation and FALSE advertising by Vodacom. I also have email proof of all the questions and requests that I have made to Dalene, who at no point was able to answer any of my questions. I am now told that I have to wait until Monday the 30th of August 2010 to be able to speak to a Supervisor. :wtf:
Never never in my life have i gotten so much resistance when trying to by something from anyone - I guess they are Giants of the industry now seeing how they can turn away prospective customers.:wtf:
Can someone please give me a contact number of a supervisor/ someone that will be able to help me.
