Faulty Speaker TV Returns

[weelzSA]

Hi all. I just have a quick question regarding a new TV I bought in August. The TV works perfectly and really love it but I think the speaker or a component of the speaker is either blown or something. When watching normal tv, the sound is fine, but when I turn up the volume or play something with base or a movie ect there is a trembling sound (almost rattle) from the tv and bass sounds terrible.

I basically want to know, is that still covered under my warranty? The TV was purchased brand new from Makro in August 2012 so it is just under 4 months old. And if they decide to refund me, do they swap out the TV for the same model, give me a credit note for the amount I paid?

Any help will be appreciated.

Thanks.

 

[zizo911]

Did it have a rattling sound before?

 

[JustAsk]

Dude,those speakers are mostly 5w-10w,its not meant for big sound.

And no,its not covered under warranty,YOU are damaging them.But you may get lucky with an "entitlement claim".

 

[weelzSA]

No there was no rattling noise before. Its not really a rattle sound tho, its hard to explain but I am sure there is something wrong.

@JustAsk - I understand they are small speakers but it doesn't only happen when I put the volume up, I use to play movies just fine (sound wise). The other day my friend pointed it out to me and then I tested it and got the "rattling" sound.

Anyway, I will take it back to Makro (maybe only in the new year as they say they send it away for 14 - 21 days) and see what they say.

 

[Kloofvreter]

*sigh*