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- Dec 15, 2010
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After looking through a lot of threads i made a list of affected areas that ppl have posted as prolematic. Cell C got back to me with a reply saying that they will be looking into some of areas.
The official word from cell c is that if you are having issues in your areas: first check the coverage map to see that you fall under the coverage area and if you do then log a call that you are having an network issue. If you DO NOT fall under an area that is shown as covered; they will be unable to help as they say that it should not have worked in the first place.Cell C has mentioned that during purchase the sales reps should be checking the coverage maps and they advising on purchase after checking the area the client is in. Quote from cell c email: 'Customers sign a document at the store when purchasing the USB Speedstick , that ensures that consultant at the store has shown the customer that their area is covered on the coverage map.'
The areas that are noted as covered that have been mentioned on myBB that cell c will be looking into are as follows (if i missed an area please check the coverage map then log a call/post the area/pm me and try refrain from spamming areas please):
Plumstead
Stellenbosch
Edgemead
Euestria
Waterkloof
Capital Park
Dalsig
Honeydew Ridge
Gordan's Bay
Lynnwood
Moreleta Park
Norscot
Rondebosch
Idas Vallei
Brackenfell
Bellville, CT
Emmarentia
Vredehoek
Wierdapark, Centurion
Parkview
Sunningdale
Areas that have been mentioned on myBB that are not under coverage areas:
Mooikloof
Kirstenhof
Constantia Village
Blairgowrie
The official word from cell c is that if you are having issues in your areas: first check the coverage map to see that you fall under the coverage area and if you do then log a call that you are having an network issue. If you DO NOT fall under an area that is shown as covered; they will be unable to help as they say that it should not have worked in the first place.Cell C has mentioned that during purchase the sales reps should be checking the coverage maps and they advising on purchase after checking the area the client is in. Quote from cell c email: 'Customers sign a document at the store when purchasing the USB Speedstick , that ensures that consultant at the store has shown the customer that their area is covered on the coverage map.'
The areas that are noted as covered that have been mentioned on myBB that cell c will be looking into are as follows (if i missed an area please check the coverage map then log a call/post the area/pm me and try refrain from spamming areas please):
Plumstead
Stellenbosch
Edgemead
Euestria
Waterkloof
Capital Park
Dalsig
Honeydew Ridge
Gordan's Bay
Lynnwood
Moreleta Park
Norscot
Rondebosch
Idas Vallei
Brackenfell
Bellville, CT
Emmarentia
Vredehoek
Wierdapark, Centurion
Parkview
Sunningdale
Areas that have been mentioned on myBB that are not under coverage areas:
Mooikloof
Kirstenhof
Constantia Village
Blairgowrie