Fibre in Ramsgate

[ronnie_94]

Yeah again.

Unfortunately at work with this horrible network, managed to twist the bosses arm to switch to openserve as well at the end of the month.

 

[AfriNatic]

Outage confirmed. Waiting for notice.

Outage Reference	FRG3080053
Outage Title	Outage | DBN | Durban South Coast | Partial
Region	Durban
Area	Margate
Precincts Affected
Incident Start Date	2022-09-01 11:36:00.0
Outage Status	Resolution In-Progress

 

[Rayne]

Seems to be Margate side still good here and weren't affected yesterday either.

Had Openserve here Monday morning because all the lines were dead and the tech confirmed they will be coming here so I'll just have to wait. No plan B for me yet.

 

[EnT@nGleD]

Went down here in Margate and then came back on about 30 minutes later. Will be moving to Openserve at the end of the month.

 

[ronnie_94]

Seems to be Margate side still good here and weren't affected yesterday either.

Had Openserve here Monday morning because all the lines were dead and the tech confirmed they will be coming here so I'll just have to wait. No plan B for me yet.

Wanted to ask because I was in Tweni yesterday with the gf and they were still up.

 

[ronnie_94]

Froggie down?

 

[Crumbl0x]

Yep, was just making sure if more widespread.
The municipality was digging rigorously the last two days and broke the cables for my neighbours on the right side of the block. This time seems to be a main break again.

 

[Afrigirl]

Hi, I am checking with Frogfoot.
I will send an update as soon as an outage is confirmed

 

[AfriNatic]

Outage confirmed waiting for confirmation notice to see the areas affected.

 

[ronnie_94]

 

[EnT@nGleD]

@ronnie_94 any outages with Openserve yet?

 

[ronnie_94]

@ronnie_94 any outages with Openserve yet?

None so far

 

[ronnie_94]

Latest Update:

Outage Update| DBN | Durban South Coast | Partial|Vendor techs are onsite and they found that the cable has been vandalized. Busy assessing damage

 

[Penner]

Outage Update| DBN | Durban South Coast | Partial|Vendor techs are onsite busy splicing into the fiber tubes no ETR at the moment, links are starting to restore.

Well, I'm online again!

 

[Wall]

Just had openserve contractors on site installing the atb box (Uvongo area)

How long will it take to get openserve out to install the ont and router?


Is the process automated or do I need to chase them up?

 

[ronnie_94]

Just had openserve contractors on site installing the atb box (Uvongo area)

How long will it take to get openserve out to install the ont and router?


Is the process automated or do I need to chase them up?

It’s pretty quick, they did my installation the next day after ordering.

I suggest getting the Openserve connect app you can schedule installation on there.

 

[EnT@nGleD]

Margate Area went live around Friday last week on the openserve coverage map. Had already booked a pre-order about two weeks earlier. They phoned on Sunday morning to book the installation. Installation happened yesterday and took them about 4 hours. Very happy so far and runs at the correct speed (Have the 50mb download and 25mb upload) for now.

 

[ronnie_94]

Margate Area went live around Friday last week on the openserve coverage map. Had already booked a pre-order about two weeks earlier. They phoned on Sunday morning to book the installation. Installation happened yesterday and took them about 4 hours. Very happy so far and runs at the correct speed (Have the 50mb download and 25mb upload) for now.

Welcome to the light side, I hope it is as stable as mine. Have had no downtime at all so far so im super happy.

 

[ronnie_94]

Froggie go down?

 

[Crumbl0x]

Yep... + 4h30 loadshed to boot!