Fibre in Ramsgate

[ronnie_94]

Hey all, first time I'm seeing the broadband and service lights off on the ONT, is it down for everyone on Froggie?

Not seeing anything on the outages page yet.

 

[Gothan]

All my lights are on and working

 

[Rayne]

I'm up.

 

[Crumbl0x]

Thanks! They're cutting pipes near the end of the neighborhood so I suspect this could be it

@Afrigirl hi! Is there any channel I should report this on?

 

[Afrigirl]

Thanks! They're cutting pipes near the end of the neighborhood so I suspect this could be it

@Afrigirl hi! Is there any channel I should report this on?

Send me a PM with your email address, I'll log it with Frogfoot.

 

[Gothan]

Fibre down here in ramsgate

Seems that there’s an error in the shellybeach area

 

[Penner]

Frogfoot down in Shelly Beach. Its been surprisingly reliable the last couple of months...

 

[Crumbl0x]

Evening everyone, I think Froggie went down again :/

 

[Gothan]

Yes it’s down yet again for the week. Now I’m gonna have to try and convince RSAWEB that it’s down and to log a fault. That is not easy

 

[Gothan]

Has anyone been able to log a call, I’m still struggling for close to 30 minutes to log it with RSAWEB

 

[Rayne]

Has anyone been able to log a call, I’m still struggling for close to 30 minutes to log it with RSAWEB

Come to AH. 5m and @Afrigirl and @AfriNatic is on it.

 

[Gothan]

I want to, as soon as my year of hell wi th them is done I’m moving

 

[Penner]

Logged a ticket with Afrihost, but they don't quite believe me that FF is down.

 

[AfriNatic]

I have asked in the Frogfoot noc group. Confirmed outage. Reference for outage to follow soon.

 

[Gothan]

I see it’s finally showing on their network status page

 

[Gothan]

Been holding for an 35 minutes and have not been able to report anything

 

[Frogfoot Fibre]

Good morning. Please note: Outage Resolved| DBN | Durban South Coast | Partial|Services restored. Outage Resolved

 

[Gothan]

And yet again @Frogfoot Fibre is down in ramsgate??!!!! Is it possible for you to keep a network up or is that too much to ask!!! Some of us are working!

 

[cavedog]

And yet again @Frogfoot Fibre is down in ramsgate??!!!! Is it possible for you to keep a network up or is that too much to ask!!! Some of us are working!

Indeed.

 

[Frogfoot Fibre]

Good day. Our team has confirmed there is an issue in the area. Comms will be shared shortly.