Fibre in Ramsgate

[Afrigirl]

Thank you.
I have logged a fault with Frogfoot.
#1188425

"I have logged this client reference as a southbound outage, as I am identifying possible additional impact. The outage team will investigate and provide feedback once they are done."
Feedback from Frogfoot.

 

[Afrigirl]

@Crumbl0x it has been confirmed your line incident is linked to the outage below.

New Outage

Outage Title: Outage | DBN | Shellybeach | OLT1 | LC1 | PON4 | Partial
Outage Ref(solid): FRG4132042
Impact Start Time: 2023-11-06 10:31:00
Impact: Hard Down

Outage Update:
2023-11-06
-- Logged to FF Maintenance

 

[Crumbl0x]

Thank you so much for the report and updates @Afrigirl

 

[Afrigirl]

Thank you so much for the report and updates @Afrigirl

Hello.

Are you back online, outage has been marked as resolved.

 

[Crumbl0x]

Hello.

Are you back online, outage has been marked as resolved.

Good morning,

Yes! I didn't expect the repair to be done already lol

 

[cavedog]

I think it's down again @Crumbl0x ?

 

[dotcat]

Fibre down in tweni

 

[Rayne]

Yeah I'm down as well.

Umtentweni.

All lights green though.

 

[ronnie_94]

I think it's down again @Crumbl0x ?

Ahhh did you bring some bad luck with you

 

[Afrigirl]

I think it's down again @Crumbl0x ?

Fibre down in tweni

Yeah I'm down as well.

Umtentweni.

All lights green though.

Checking with Frogfoot.

 

[cavedog]

Ahhh did you bring some bad luck with you

Just in Margate for a few days and on day 1 fibre goes down...

 

[ronnie_94]

Just in Margate for a few days and on day 1 fibre goes down...

Start trenching I will bring a lan cable over

 

[Afrigirl]

I logged it with Frogfoot waiting for confirmation of the outage. #1197201

 

[ronnie_94]

Outage | DBN | Durban South Coast | Down
Reference: FRG4142581
Start Date: 2023-11-09 13:45:00.0
Impact: Hard down
Progress Status: Resolution In-Progress
Area: Not Specified
Region: Durban

 

[dotcat]

its back

 

[thedreams]

Outage | DBN | Durban South Coast | Down
Reference: FRG4142581
Start Date: 2023-11-09 13:45:00.0
Impact: Hard down
Progress Status: Resolution In-Progress
Area: Not Specified
Region: Durban

is your connection in tweni still down ronnie?

 

[ronnie_94]

is your connection in tweni still down ronnie?

I do not personally stay in tweni my gf's mom does, I do not think she currently has any issues with her connection although and do not see any notice on ff website.

 

[Rayne]

Fibre down here in Umtentweni yet all lights green @Afrigirl

 

[Rayne]

@Afrigirl or @AfriNatic need this logged with FF please.

Your email support just told me the problem must be me your system is showing milkshakes and rainbows here in Umtentweni things couldn't be better.

All tested without my account details to test BTW.

Our area whatsapp has been reporting FF down since 7am and it's still going.

Yes, Umtentweni is down.

Need it sorted.

 

[Penner]

Shelly Beach offline since this morning as well.

Its so frustrating that when the entire area is clearly down, Afrihost support asks me to reboot my router.