Fibre ISP recommendations?

[PBCool]

Ha ha I really am joking dont worry.

It's good how you engage the way you do.

All good

 

[jacof]

I all depends an who your carrier is. I have been doing a lot of testing as most ISPs on the IS backbone give very bad speed if you are on the OS network. We are now testing with other carriers to the Cool Ideas server as we saw similar dips there from all carriers. If I was you I would get trail accounts and test them all before you sign up with any ISP. I have decided to go with VOX on Openserve network as I get the most stable download speed there. But that is just me and it may be different on your side. So the best thing to do is test for your self to be sure.

 

[medicnick83]

I'm with RSAWEB and I'm very happy with everything, when fibre first rolled out in my area, there was some issues, but it's fine now.
Dylan Hunt is the Sales Rep - chat to him.

 

[PBCool]

I all depends an who your carrier is. I have been doing a lot of testing as most ISPs on the IS backbone give very bad speed if you are on the OS network. We are now testing with other carriers to the Cool Ideas server as we saw similar dips there from all carriers. If I was you I would get trail accounts and test them all before you sign up with any ISP. I have decided to go with VOX on Openserve network as I get the most stable download speed there. But that is just me and it may be different on your side. So the best thing to do is test for your self to be sure.

It's not so simple on other networks as I mentioned, you need to cancel each ISP each time and signup with another ISP. You can't switch accounts on the fly like OS.

 

[Mr Scratch]

It's not so simple on other networks as I mentioned, you need to cancel each ISP each time and signup with another ISP. You can't switch accounts on the fly.

fixed

 

[PBCool]

fixed

Thanks .

 

[Mr Scratch]

Thanks .

 

[Bryn]

So, who's the best fibre ISP at the moment? It seems options for Openserve users are total junk - either crap or expensive.

Afrihost - will never trust again
Axxess - too many reports from friends & this forum of poor performance
Vox - insane throttling after 1TB
Web Africa - too many forum reports of poor performance & bad customer service
Telkom - lol
Cool Ideas - not paying two grand
Crystal Web - with them atm, international ain't good

It seems options are just severely limited at R1.5k a month, which is just nuts. Openserve is screwing consumers so hard with the fees that ISPs have to pass on.

 

[Mr Scratch]

So, who's the best fibre ISP at the moment? It seems options for Openserve users are total junk - either crap or expensive.

Vox - insane throttling after 1TB

It seems options are just severely limited at R1.5k a month, which is just nuts. Openserve is screwing consumers so hard with the fees that ISPs have to pass on.

Bryn, is your usage really >1TB each month?

 

[Bryn]

Bryn, is your usage really >1TB each month?

Not me per se, but the household. And yeah, it's often more than that. Last two months have been quiet but it's not always like that.

 

[Mr Scratch]

Not me per se, but the household. And yeah, it's often more than that. Last two months have been quiet but it's not always like that.

Wow - so if your budget is set at ~R1500 you don't have many choices.

CISP is the one ISP I would recommend because they well and truly have the best network (in terms of utilisation and performance) but as they're over your budget... not sure.

Would you even consider Telkom? Their stuff has come a long way since you last used them. Either that, or look at large capped + bank on zero-rated hours to balance out.

 

[jacof]

It's not so simple on other networks as I mentioned, you need to cancel each ISP each time and signup with another ISP. You can't switch accounts on the fly like OS.

I was told the same thing when I moved from MWEB to WebAfrica. Now I know better. We will test and report back.

 

[Bryn]

Wow - so if your budget is set at ~R1500 you don't have many choices.

CISP is the one ISP I would recommend because they well and truly have the best network (in terms of utilisation and performance) but as they're over your budget... not sure.

Would you even consider Telkom? Their stuff has come a long way since you last used them. Either that, or look at large capped + bank on zero-rated hours to balance out.

I wouldn't use Telkom if they were the last ISP on Earth. Their customer service redefines what it means to have bad customer service. I have comforted friends several times this year over the issues they were/are having trying to get Telkom to help them, and it took ages to get Telkom to cancel my VDSL line and they still kept charging for 4 months and needed to be dragged kicking and screaming to refund. And it takes 30+ min on hold before I can speak to an agent.

I guess I'll just stick with CW then and hope they sort out their issues. They used to be so damn good. I wish DJ was around to explain why things have gone South. He was supposed to bring balance to the force, not leave it in tatters...

 

[Mr Scratch]

Alright, but if you could find a way to afford CISP. Consider it, having someone on the forum (nevermind it being the founder @PBCool) giving out support, having someone accountable when your service is poor and a real unmetered connection is worth the extra $$$ in my opinion. I hope whichever route you take works for you.

 

[PBCool]

Not me per se, but the household. And yeah, it's often more than that. Last two months have been quiet but it's not always like that.

If it's a household surely the budget is higher?

 

[Bryn]

If it's a household surely the budget is higher?

No, why? The household doesn't pay - the household uses the bandwidth!

 

[PBCool]

No, why? The household doesn't pay - the household uses the bandwidth!

Fair enough .

 

[coop]

I was told the same thing when I moved from MWEB to WebAfrica. Now I know better. We will test and report back.

For Vumatel, PBCool is correct. You don't even have login details. When you signup with an ISP, your MAC address gets associated with the ISP's VLAN and you get an IP address using their DHCP server. Can't speak for the other none OS providers as I've not used them.

 

[betty85]

@PBCool, I don't see an option for FTTB using Octotel, but you do have FTTH for them? Octotel is busy laying to our office complex at present.

Does this mean we wouldn't be able to use you at all in this case?

 

[Seeyou]

Any word on those price cuts for Openserve @PBCool?