Alex$The$Alien
Well-Known Member
Then why are you interested in fibre? Keep your 10mb line 
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Fibre: Secunda Community
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Alex$The$Alien
Well-Known Member
as jy dink die is kerm. Dan weet jy nie wat kerm is nie.
Alex$The$Alien
Well-Known Member
Ek het n telkom lyn as jy nie op gelet het deur seker 10 posts in die thread nie. En as jy in my posisie gesit het en dinge deur my oë gesien het sou jy ook bef* gewees het vir telkom. Maar nou ja. Die thread is vir 123Net mense. As julle telkom wil gaan support doen dit iewers anders.
MickeyD
RIP
Mod note: cool down, folks, and move back to the topic... 123Net, Secunda, Fibre.
Johnatan56
Honorary Master
Back to english 
I have a 10Mbps, want faster but can't due to speed. I'd also like more upload, but can't due to ADSL.
The cost of fiber for higher speeds is also significantly less, it also has less latency.
CarbonZA, you can say you have the "perfect" experience, but not everyone has the same experience. It took near 3 weeks for Telkom to fix my ADSL issues, which happen about once a year. Shoddy support when it takes at least 3 days to get to the technician from when you reported a fault.
EDIT: And seriously, where is 123net, not a single update in quite a while on here.
I have a 10Mbps, want faster but can't due to speed. I'd also like more upload, but can't due to ADSL.
The cost of fiber for higher speeds is also significantly less, it also has less latency.
CarbonZA, you can say you have the "perfect" experience, but not everyone has the same experience. It took near 3 weeks for Telkom to fix my ADSL issues, which happen about once a year. Shoddy support when it takes at least 3 days to get to the technician from when you reported a fault.
EDIT: And seriously, where is 123net, not a single update in quite a while on here.
I was all for 123NET Fibre revolution but this post from them tells me it will not happen. Even if we get 500 people then they going to fall back and say. Eish we actually need 1000.
Alex$The$Alien
Well-Known Member
Good thing you're happy with your 10mb telkom line.
Johnatan56
Honorary Master
They say they monitor this thread yet they don't ever reply?
What is this?
PostManPat
Well-Known Member
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Their client support is just as invisible as their network.
Alex$The$Alien
Well-Known Member
Almost as invisible as telkoms client support for over 20 years
Why don't people just call them.
This thread isn't a support line it's community forum.
Henry.de.kock
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Yea have to agree with @Alex on the telkom topic. My snr drops with 9 over 300m of cable..... ask them to replace it, guess the answer? Didnt have internet from october last year till january this year, not one techie came to my house yet I keep receiving a sms that the problem has been resolved. Heck nvm no internet the whole line was dead, not even a dailingtone. So telkom... no thanks.
On 123net topic.. yea an update on contracts would be nice.
On 123net topic.. yea an update on contracts would be nice.
HAHAHAHA this made my day , I am not unhappy with what 123 net can offer me and I belief if this happens the service ( not customers service) should be amazing , what is making me extremely unhappy is the lack of transparency the lack of communication , since the meeting and up until the part where we received contracts which is about 4-5 months later I have NO IDEA what 123net has been doing, now they might have done a lot but we wouldn’t know.
This reminds me of a post , this can be found in this thread , THINGS LIKE THIS ( below) made me excited to the point where now it makes me furious the reason this thread is so dark is the result of what 123net is doing. below is the original then the fixed version.
This is my take on it, the 500 only came when 600 signups were reached. When it was 300 they didn't have this target and were perfectly willing to do it with less. Someone looking for such large numbers won't be combining areas to make it even more unattainable.
Yeah, I would love 123net to clarify this... How many contracts would have been sufficient if the sign ups only reached 300?
At only 300 signups would you have said?: Sorry no can do for 100-200 contracts... Which we have now by the way.
With that being said perhaps once they started planning they realized the actual number they would want... Planning started after 300 sign ups. Were there no planning then before 300? If so it would seem like a sort of false advertising. All areas were set at 300. If that's the case, an adjusted number is on the horizon for other areas as well.
True, however when they started promoting themselves in this thread they obliged themselves to answers. They owe this community a lot of answers...
I wonder whether 123net realizes that right now this thread is probably the biggest resource of information to someone looking to find out more on them. Perhaps the rep is just conveying friendliness with all the smiley faces, I don't know... If I were them I would take this thread a whole lot more seriously. Not a lot to smile about in here #dark
Alex$The$Alien
Well-Known Member
Praise be to the creator of this thread <----
Haha. just kidding. however that is what I had in mind. This thread was bound to contain the good the bad and the ugly from all points of view. and a company could well use it to solidify their service/product and shape it accordingly to provide the best service to their clients.
Hi guys, my apologies for the silence for the last few days..
I'd love to answer all of your concerns immediately, but all I am able to do is pass them forward and relay back whatever information I am given. Kalin has been unavailable for queries for the last week but I PROMISE you that as soon as I am updated with any information I will post it here.
I'd love to answer all of your concerns immediately, but all I am able to do is pass them forward and relay back whatever information I am given. Kalin has been unavailable for queries for the last week but I PROMISE you that as soon as I am updated with any information I will post it here.