Fix the mob app!

M

MirageF1

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Ever since the last 2 updates (at least 10 days) the mob app is completely useless besides sporting a new logo and login and countless neg reviews on PlayStore!

Now unable to even view data or usage history, besides most other functionality which is broken....useless!

Wake up guys...way past sonop.:rolleyes:
 
MirageF1 said:
Ever since the last 2 updates (at least 10 days) the mob app is completely useless besides sporting a new logo and login and countless neg reviews on PlayStore!

Now unable to even view data or usage history, besides most other functionality which is broken....useless!

Wake up guys...way past sonop.:rolleyes:
Click to expand...

A new version of the app has been released and that fixed the data balance and usage issues.

Check that you have the latest version from your device app store.
 
MavChat said:
A new version of the app has been released and that fixed the data balance and usage issues.

Check that you have the latest version from your device app store.
Click to expand...
I'm aware of that. Still not working as before. Others are still having same issue, look at latest reviews on GPS.
Broken for last 2 updates on many ppl's phones...
 
MirageF1 said:
I'm aware of that. Still not working as before. Others are still having same issue, look at latest reviews on GPS.
Broken for last 2 updates on many ppl's phones...
Click to expand...

A few updates have been rolled out, are you still having problems?
 
AfriNatic said:
A few updates have been rolled out, are you still having problems?
Click to expand...

Yes. Still daily usage or balances/breakdowns not showing ,only total monthly data allowance as one peak+off-peak+rollover total and total peak/off-peak usage total which is useless essentially.
 
MirageF1 said:
Yes. Still daily usage or balances/breakdowns not showing ,only total monthly data allowance as one peak+off-peak+rollover total and total peak/off-peak usage total which is useless essentially.
Click to expand...

A few builds have been rolled out. Are you still having issues?
 
There is an issue with the data balances on the App for fixed wireless. A fix will be rolled out in a future update.
 
AfriNatic said:
There is a general issue with Rain packages that we are working on.
Click to expand...

I can see -last 3-4 updates have done squat to fix the issue.

p.s The app used to work fine though...why play with what ain't broken??!
 
MirageF1 said:
I can see -last 3-4 updates have done squat to fix the issue.

p.s The app used to work fine though...why play with what ain't broken??!
Click to expand...

There was a lot that was broken with the previous app and updating legacy systems is something that needs to be done fairly often.
 
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