FNB App Disappointing

[blaaislaai]

The app is a bit buggy. I was doing transactions on 1 May, and they were all coming up as 2 May on the transaction History last week.

But ya, it needs UI / UX work for sure.

 

[Jefferson D'Arcy]

Useless convoluted thing won’t produce an account confirmation this morning.

8 million features, seven thousand sub menus and customer flows. Probably 50% of it doesn’t work at a given time.

 

[Sheppard_za]

Useless convoluted thing won’t produce an account confirmation this morning.

8 million features, seven thousand sub menus and customer flows. Probably 50% of it doesn’t work at a given time.

My biggest frustration is when you have explained your issue to 5 different people on the Secure Chat, you are told to send an email to resolve you issue.

 

[airborne]

My biggest frustration is when you have explained your issue to 5 different people on the Secure Chat, you are told to send an email to resolve you issue.

The secure chat geniuses

 

[Leisure Larry]

Used secure chat today to cancel business email statements.
Their responses were double sent. App threw me out midway. But managed to get sorted.

 

[calypso]

New android app update means I can cant see my virtual cards. Great.