Which will obviously now affect the eBucks 100% virtual card spend requirement.
People dropping levels because they lost those points is going to cause a wall of schit for FNB.
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FNB Black Friday outage
- Thread starter Hanno Labuschagne
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Which will obviously now affect the eBucks 100% virtual card spend requirement.
People dropping levels because they lost those points is going to cause a wall of schit for FNB.
Jet-Fighter7700
Honorary Master
yeah, its caused so many people to wail and cry their free flights and back rubs from FNB are gone,
my expectations were never that high anyway, so even if for instance they remove the starbucks benefit, I will hardly care,
its a nice to have, and should be treated as such, same with the 1 a month smoothies and the limited amount of ebucks I get now
nice to have, and appreciated, but not essential.
them dropping the ball on BF isnt a good look for them, and so it the empty words apologizing for it.
Lupus
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It's 80% not 100% what does suck is that the virtual cards are declining, but it's still being held.
SauRoNZA
Honorary Master
Yup have 90k of card authorisations now when I actually just spent 30k...bet you the ****ers will charge me for my overdraft activating too due to their **** up.
Lupus
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Yeah probably. Mine is cause my wife didn't listen. It's like don't use your VC, but she tried using it twice. Luckily still only R600 total though.
Jefferson D'Arcy
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Don't forget these chancers charge you for an auth fail.
marine1
Honorary Master
Jet-Fighter7700
Honorary Master
not good enough FNB, people have bills to pay, shopping to do
cant be falling apart when there is a tiny bit of pressure
Jet-Fighter7700
Honorary Master
forgot about that, just hope it doesn't charge me twice for a failed transaction
Nedbank also not coping. Card Approve-It is accepted by Takelot but then transaction is cancalled. Then I receive an sms from Nedbank saying card put on temporary hold and I should contact their fraud department. Number in the sms. Now this is an opportunity for someone to fake the sms and direct you to a phishing site - someone in Takealot(?). Anyway rang the fraud department after waiting interminably and was told their server is down and it automatically puts the card on hold. I should just wait 15 min or so and try again. Did this and it still failed. This delay is not helpful if you are buying a bargain where the stock is low.
SkillBeatsAll
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Just tried to pay at H&M; FNB instantly declines with the virtual card on Apple Pay.
dontcryforme
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Tomorrow the eShucks zombies will come out again saying how FNB is the best, don't worry
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FNB Black Friday problems persist
First National Bank (FNB) has been experiencing problems for over five hours on Black Friday, 28 November 2025, with customers unable to log into their online banking or make payments.
Several FNB Business Banking customers have also informed MyBroadband that they are unable to transact or access their financial information.
First National Bank (FNB) has been experiencing problems for over five hours on Black Friday, 28 November 2025, with customers unable to log into their online banking or make payments.
Several FNB Business Banking customers have also informed MyBroadband that they are unable to transact or access their financial information.
Smiggles
Executive Member
Lol and people say Capitec is a spaza bank
RudderVator
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This the OG spaza bank
Just like a spaza shop does everything but nothing particularly good.
Lupus
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That's cause no one uses the online features, 90% are still standing in the queue for the atm
McGuywer
Executive Member
I feel for the business (a bit - they should move) but I do not feel for FNB one bit. With eBucks they are forcing people to use virtual cards, so if they cannot handle the volumes, that is on them.
AirWolf
Honorary Master
Yep, FNB Enterprise too.
Authorisers have to use the app to login on website, and to authorise website payments.
"FNB said that while thousands of transactions continue to be processed, some customers may still experience intermittent access, but the matter is being closely managed to enhance capacity" - it's clearly been down since around 9am.
Like saying the ANC provides "intermittent service".
Fulcrum29
Honorary Master
I assume that this hasn't been resolved? It isn't only the banking app, though.
Wrong day to have these issues, and it's not that it's Black Friday, but that it is the 28th..
Wrong day to have these issues, and it's not that it's Black Friday, but that it is the 28th..
SauRoNZA
Honorary Master
Funnily enough Apple Pay worked fine online, but Amazon where I have a direct Virtual Card kakked itself and I thought maybe it's some CVV fail which is why I went to the app to confirm only to find the entire thing dead.