FNB Forex system is down

[hongkongpom]

The FNB Forex system is down. I am expecting an urgent incoming overseas payment and I am required to complete a verfication but the system is down. Both the website and app is not working!
Why can't FNB keep this urgent system working.
I need my money but they won't give it to me without completing the necessary government steps which I can't do because their system is down!!!!

 

[Praemon]

It's backup. At least via Internet Banking.

 

[BBSA]

The FNB Forex system is down. I am expecting an urgent incoming overseas payment and I am required to complete a verfication but the system is down. Both the website and app is not working!
Why can't FNB keep this urgent system working.
I need my money but they won't give it to me without completing the necessary government steps which I can't do because their system is down!!!!

I don't think anyone here would be able to assist.

 

[borro]