FNB Graphite

Abzolute said:
Do you happen to know if the eBucks rules relating to Graphite were similarly updated as Platinum was as at 1 October 2014?

Regarding the eBucks cap on Platinum, I see it stated that "Graphite credit card holders earn unlimited eBucks", but I can't find clarity about if the same earn rate restrictions apply e.g.
- For fuel, I assume you could earn more than the Platinum cap of eB6500 per month, but it's not clear if the maximum qualifying fuel spend is still capped at 20% of your qualifying card spend for the month.
- Same goes for Checkers / Shoprite - I assume you could earn more than the Platinum cap of eB15000 per month, but it's not clear if the maximum qualifying Checkers / Shoprite spend is still capped at 30% of your qualifying card spend for the month.

So basically, is it completely unlimited eBucks earn on Graphite, or unlimited earn but with T&Cs applicable to how you've spent per category on your card?
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Yes they were updated, still fairly easy to get to level 5, im having to take a smart device to retain level 5. Which is fine as i was going to get a new phone and am now doing it through them.

You can earn unlimited ebucks on normal spend, so instead of being capped at R20k spend you are uncapped but the rules to petrol and checkers remain. havent looked too closely but im far from earning 15000eb at checkers anyway.
 
StrontiumDog said:
Well I realise credit card rates are better the higher the tier of credit card one has. Are you saying the same holds true for home loans? One might qualify for a higher tier but opt not to take it up though. As you say though, the question is does Graphite afford a better rate.
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Yes ... both at FNB and at ABSA I was offered better home loan rates if I switched to private.

StrontiumDog said:
What is the earn/salary requirement at Investec Private?
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I'm not sure, I think it depends on your qualifications, and then income starts at around R700k, but I don't think that guarantee's you an account.
 
@Dolby Re: Additional PetroCard benefits, the below from https://www.fnb.co.za/credit-card/more-values.html

Take Me Home
Get back home safe and sound
Holders of FNB Standalone Petro Cards and linked Private Client Credit Card receive automatic Take Me Home services, underwritten by EuropAssistance , which provides a designated driver service when you need to get home safely.

Take Me Home drivers are equipped with a cellphone and will safely transport you within 50km radius of city centres in Durban, Johannesburg, Cape Town, Port Elizabeth, East London and George.

Benefits

Access to 6 free trips per annum
Available to each Petro cardholder and up to a maximum of two of your guests who can be collected from a single pick-up point and transported to a single drop-off point
In the event where you own a larger vehicle and can seat more than 2 guests, additional passengers will be accommodated, provided there are seatbelts for all the passengers in your car
Operating Hours

Bookings are open until 01h00, seven days a week.

Peak Periods & Public Holidays Off-peak Periods
Please book at least 48 hours in advance where possible and no less than 2 hours in advance in the case of last minute arrangements. Peak period times are Thursday evenings to Sunday mornings as well as public holidays (the night before and on the day). In some instances major public events that occur within the service area, for example sporting events and concerts. Please book at least 1 hour in advance. Off-peak times are Sunday evenings to Thursday mornings.
Additional Charges

If you exceed the number of total covered trips, you may continue to use the service at a charge of R450 (excluding VAT) per trip
If your trip exceeds 50km, payment for the additional distance will be billable directly to the designated driver on site
Cancellations

Bookings can be cancelled up until 60 minutes before the arranged collection time
Any booking cancelled within 60 minutes of the collection time will be deducted from your total covered trips or billed at the full rate
Process

To make a booking contact Take Me Home on 0861 643 278

1 Provide your Linked Petro Card number
2 Specify your pick-up point and collection time
3 Specify your destination drop-off point
4 Provide a primary and secondary contact number
5 Provide the registration number, make and colour of your vehicle
6 Once a pick up point has been arranged, Take Me Home will notify you when your driver has arrived. You have 15 minutes to meet your designated driver and begin your trip home
Alternatively, visit fnb.take-me-home.co.za (Available on .mobi and the web) to request a Call Back Service or follow the easy steps online to complete a booking. A once off online registration is required.


Terms and Conditions Apply.
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xrapidx said:
Yes ... both at FNB and at ABSA I was offered better home loan rates if I switched to private.



I'm not sure, I think it depends on your qualifications, and then income starts at around R700k, but I don't think that guarantee's you an account.
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Sure, if one is an engineer or some other professional then that lowers the earning bar I believe. For everyone else then I guess apply and hold thumbs :p
 
Se@n said:
Yes they were updated, still fairly easy to get to level 5, im having to take a smart device to retain level 5. Which is fine as i was going to get a new phone and am now doing it through them.

You can earn unlimited ebucks on normal spend, so instead of being capped at R20k spend you are uncapped but the rules to petrol and checkers remain. havent looked too closely but im far from earning 15000eb at checkers anyway.
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Cool, thanks.

Are the new eBucks points rules for Graphite the same as for Platinum? Graphite eBucks rules are not listed as general info on the FNB and eBucks websites, and the specific Graphite info website link they give still has the old rules showing.
 
Abzolute said:
Cool, thanks.

Are the new eBucks points rules for Graphite the same as for Platinum? Graphite eBucks rules are not listed as general info on the FNB and eBucks websites, and the specific Graphite info website link they give still has the old rules showing.
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Yes they are indentical.
 
Graphite being rebranded to fall under Private Clients.
May be a problem for me if they align the way rewards work.
 
Most likely. Interesting though, wonder if it was a branding fail on their part...?
 
srothman said:
Most likely. Interesting though, wonder if it was a branding fail on their part...?
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I did a fair amount of complaining about private banking charges and substandard premier service. Maybe take up hasnt been great so they are moving us across and discontinuing the product or it was cannabalising private clients becuase of easier rewards criteria.
 
Se@n said:
... or it was cannabalising private clients becuase of easier rewards criteria.
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^^^

I didn't see anything around the fee structure in the comms that went out though.. probably no change though, seeing it is initiated form their side.
 
srothman said:
^^^

I didn't see anything around the fee structure in the comms that went out though.. probably no change though, seeing it is initiated form their side.
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Staying the same for the moment. But private clients (the real one) is actually cheaper than graphite afaik
 
I received a mail today saying that the old FNB Private Clients will become FNB Private Wealth. This will probably allow the old "Graphite" clients to now be integrated under a separate Private Clients group. More will become clear after 17/11 as this is when they say they are doing system upgrades.
 
the eskimo said:
I received a mail today saying that the old FNB Private Clients will become FNB Private Wealth. This will probably allow the old "Graphite" clients to now be integrated under a separate Private Clients group. More will become clear after 17/11 as this is when they say they are doing system upgrades.
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That would make sense.
Hopefully the result is more focused service for both levels as and premier and private were lacking.
 
Full text of the email. I've glanced over the ebucks rewards, and seems identical to the current PC offering.

Introducing FNB Private Wealth – your dedicated private banking and wealth advisory partner

Dear

As an innovative company that seeks to stay ahead of the industry norm and in line with international trends, periodic reinvention
aimed at strengthening our focus is essential. That’s why FNB is evolving. And we’d like you to be part of it.

The reasons for this evolution are based on your needs as a private client. We’ve always partnered with our private clients
and their families to offer advice, services and products that help grow, manage and protect their wealth. Recently, however,
we have acknowledged that when our clients reach a certain point in their wealth life cycle, their need for a more specialist
advisory approach becomes apparent. This has prompted a relook of our business model for servicing our high net worth
clients such as yourself.

Consequently, to enhance the role we play as your wealth advisor, and in line with global insights, we’re repositioning our
top-tier private banking offering as FNB Private Wealth. And we’d like to welcome you to the FNB Private Wealth family.

Before we invest your wealth, we invest our time

At FNB Private Wealth, we believe the most valuable thing we can offer you is our time. Our relationship approach has
always focused on dedicated wealth management and private banking advice. Now, as we shift our model to service the top
tier of the wealth market, we’ll spend even more time understanding your goals and structuring the right advice and products
to help you achieve them. You will continue to receive the dedicated service of a Private Banker, along with superior wealth,
investment and portfolio management, and retirement and fiduciary planning advice for your local and global needs. Please
note that your Private Banker won’t change and you will continue to enjoy the high level of service, benefits and rewards to
which you are accustomed, including access to SLOW and Bidvest airport lounges.*

With the upgrade on the 17th of November, you will also notice that all your product descriptions include FNB Private Wealth. For your convenience, however, you may continue to use your current FNB Private Clients Cheque and Credit Cards until expiry or until you request a new FNB Private Wealth card. Should you have any questions relating to your upgrade, please call your Private Banker or the Service Suite on 087 730 6000.

At FNB, we’re constantly innovating and as FNB Private Wealth, we’re working to make those innovations even more relevant
to your life. We have a vested interest in your success and look forward to accompanying you on your wealth journey.

Yours sincerely


Eric Enslin
Head: FNB Private Wealth

*For more information on how to enjoy benefits such as eBucks rewards at the highest level view the attachment. Please note that terms and conditions also apply.
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If they apply Private Client eBucks Reward rules to Graphite then there's no way I will upgrade to Graphite from Platinum. Just not worth it then :(
 
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