What was wrong with it though? they did nothing wrong? didnt harm anyone..
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- Thread starter Lydon
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What was wrong with it though? they did nothing wrong? didnt harm anyone..
I think Yuna Monos is just a little hurt. Shame, let the poor baby go cry! Does Yuna really think that enough people would join the group against it? FTW is AWESOME!
Yuna Monos
Active Member
It is surprising how many people are extolling the virtues of a service they haven't even tried yet. Neotel was supposed to be the end of everyone's Telkom nightmares and we all know how that turned out.
This is not about sour grapes, it is about a massive conglomerate with more than enough money for advertising, that chose to hide its involvement in a public campaign to cheat facebook users into becoming little advertising hubs on their behalf.
If you believe these methods are honorable, then it is death to critical consumerism.
And let's play the ball instead of the man. The problem with many South Africans is that they can't get their point across without getting personal.
This is not about sour grapes, it is about a massive conglomerate with more than enough money for advertising, that chose to hide its involvement in a public campaign to cheat facebook users into becoming little advertising hubs on their behalf.
If you believe these methods are honorable, then it is death to critical consumerism.
And let's play the ball instead of the man. The problem with many South Africans is that they can't get their point across without getting personal.
I think it was pretty clever of them to use facebook to advertise. at first the FTW people were mysterious, people were like WTF, whats gonna happen.. and then BOOM! cheap uncapped! I've actually seen this a lot, like for gaming.
BTW, how is your Neotel story going? Care to give an update in the Neotel forum?
Yuna Monos
Active Member
Again the problem is not with them using Facebook. Many companies use FaceBook to advertise. The problem is with them misrepresenting themselves as a lobby group of concerned ordinary citizens. This MWEB is most certainly NOT. Their first priority is their bottom line.
Currently DSTV is running a financially linked ad campaign which is equally mysterious, but everyone knows it is a product launch, because it is implied. A few years ago J&B did the same with the party mirrorballs.
We also don't have a problem with the MWEB offering, if it is all they promise it to be and they don't end up throttling this service to within an inch of its life, as often happens with their other low cost serivices, then we will be spreading the word.
Currently DSTV is running a financially linked ad campaign which is equally mysterious, but everyone knows it is a product launch, because it is implied. A few years ago J&B did the same with the party mirrorballs.
We also don't have a problem with the MWEB offering, if it is all they promise it to be and they don't end up throttling this service to within an inch of its life, as often happens with their other low cost serivices, then we will be spreading the word.
Yuna Monos
Active Member
I have been very lax in updating that thread, partially due to the fact that I ended up with virtually no internet service for almost a month. I am still doing research and have broadend the base. Something along the line of Hellkom and now Neohell. 
Point is that service provision in South African telecoms in general are beyond dreadful and consumers have nowhere else to go.
Point is that service provision in South African telecoms in general are beyond dreadful and consumers have nowhere else to go.Yuna Monos
Active Member
I confess I have been very lax in updating that thread, partially due to the fact that I ended up with virtually no internet service for almost a month. I am still doing research and have broadend the base. Something along the line of Hellkom and now Neohell.
Point is that service provision in South African telecoms in general are shocking and consumers have nowhere else to go.
In a nutshell I ended up terminating my Neotel account before the contract ended, (I am still sorting out the billing) and ended up with a non-working Telkom line 2 days after installation. I was also informed when I cancelled my Telkom broadband account, which I had opted for as a temporary measure, that the Allenby Campus' broadband account was registered to my telephone number! I am now at the point where I can do no more than laugh.
Yuna Monos
Active Member
It's an ad campaign that has been running on MNET and other DSTV channels, it usually ends with a long website address like doyouknowwhereyourmoneyis.co.za (just an illustration, I can't exactly remember what any of the actual names are that they have used)
Typicially it will be a cryptic shot like a coin lying on cobbled paving and feet continually passing it, but nothing else happening in the ad.
DarkStreet
Expert Member
I don't see why anybody would care how they went about it, the end justified the means.
ToxicBunny
Oi! Leave me out of this...
A facebook group in public protest against the way this campaign was run? Thats nice, hope you don't enjoy your uncapped internet.
How was it run?
Did they ever purport to be a lobby group?
I have always been aware that it was going to be a company/product being launched... right from the start.
How was it run?
Did they ever purport to be a lobby group?
I have always been aware that it was going to be a company/product being launched... right from the start.
DarkStreet
Expert Member
At first I thought it was just (another) small ADSL start-up with competitive pricing... boy was I wrong! I can definitely say I was pleasantly surprised!
ToxicBunny
Oi! Leave me out of this...
As did I....
Except I thought it was a start-up that thought it was going to change the world and prove to be a damp squib... but it seems like we were both wrong.... at least for now.
Except I thought it was a start-up that thought it was going to change the world and prove to be a damp squib... but it seems like we were both wrong.... at least for now.
Yuna Monos
Active Member
I am surprised at how many people are defending the big guy and not seeing any of the rest of the picture. Firstly there are a number of people who became FTW fans who in principle would have stayed away because it is MWEB. This company has a history of over-subscription, surprise bills to clients who exceeded their capped bandwidth etc. etc. I would take all "almost too good to be true" offers from MWEB with a wait-and-see attitude.
Their uncapped offering is restricted to a single concurrent session, yet they recommend it for small businesses. It also clearly states in their terms and conditions that home use is considered to be everyday internet tasks, and not continuous downloading of large files such as video. They retain the right to throttle your uncapped access on the home packages, which means that even if you are paying for the "idea" of an uncapped service, your connection may be chocked to dial-up speed if (at their discretion) you use too much bandwidth during peak times. In case no one has noticed, with MWEB all day is peak time, even weekends.
If you are not using more than 5GB of bandwidth a month, why pay for an uncapped service from MWEB when there are cheaper and more reliable options out there?
Right now on the FTW Facebook page several customers who have "won" a month's free access to this service are complaining about the terms and conditions surrounding the use of it. Even more are complaining about download speeds, and this is before MWEB has helped all it's new disciples onto their uncapped service. How long will it be before subscriber overload causes these uncapped connections to be throttled to within an inch of their lives? Methinks not very long.
Their uncapped offering is restricted to a single concurrent session, yet they recommend it for small businesses. It also clearly states in their terms and conditions that home use is considered to be everyday internet tasks, and not continuous downloading of large files such as video. They retain the right to throttle your uncapped access on the home packages, which means that even if you are paying for the "idea" of an uncapped service, your connection may be chocked to dial-up speed if (at their discretion) you use too much bandwidth during peak times. In case no one has noticed, with MWEB all day is peak time, even weekends.
If you are not using more than 5GB of bandwidth a month, why pay for an uncapped service from MWEB when there are cheaper and more reliable options out there?
Right now on the FTW Facebook page several customers who have "won" a month's free access to this service are complaining about the terms and conditions surrounding the use of it. Even more are complaining about download speeds, and this is before MWEB has helped all it's new disciples onto their uncapped service. How long will it be before subscriber overload causes these uncapped connections to be throttled to within an inch of their lives? Methinks not very long.
Your argument is null and void. Get ADSL, get MWEB, get a clue.
DarkStreet
Expert Member
Then simply don't go with them. Their price has started another price war and many ISPs are now dropping their uncapped prices so take your pick. If there is one good thing to come of this it was putting pressure on other providers to come to the party.