Gearbest.com - Any good?

GAD said:
I registered my card on the app but searched all over the app for a payment option but could not find it.

The only reason for adding a card is to pay for customs and clearance fees.

Ended up removing my card because there is no use of adding a card and not be able to make payments.

Would be very convenient though.

Maybe it changed because its been a while since I used the app.
Click to expand...
It didn't. I also searched for it on wednesday
 
GAD said:
Then eft is the only way for now. They must sort their app out. Useless to add a card facility and not be able to use it for payments.
Click to expand...

I did notice that my number is links to my AramexGlobalShopper account and that works on the website to make payment. I will test the app on the next order and advise if I can find a way for it to work. They done some weird stuff to link everything so maybe it only works with a linked AramexGlobalShopper account?
 
How do everyone manage to ship it here with aramex?

I constantly receive postal code invalid error.
 
GearBestZA said:
I did notice that my number is links to my AramexGlobalShopper account and that works on the website to make payment. I will test the app on the next order and advise if I can find a way for it to work. They done some weird stuff to link everything so maybe it only works with a linked AramexGlobalShopper account?
Click to expand...
Will give it a try next time. I do have a AGS account. Thanks for the info
 
Package 2 is being delivered today. 8 days before Package was dispatched by Gearbest to Aramex, 8 days with Aramex.
Package 1 in customs clearance since Thursday... :(
 
In case anyone was wondering if Aramex has improved on their ability to delivery items, the answer is no, no they have not.

I did the Priority Line thing with Gearbest (which is a change from my normal economy shipping with insurance), turns out though, Aramex cannot deal with addresses that their really cheap competitors dont seem to have issue with.

One would have assumed that because you have paid a company to manage your shipment, it would get through customs a little quicker than the usual month or two, but since my package hasnt moved since the 23rd, I figured I had erred in my judgement... but then I got this gem from Gearbest:

[HIDDEN] = Correct, normal, no identifiable issue

The delivery information
customers: [HIDDEN]
Shipping Address: [HIDDEN]
city: [HIDDEN]
state: Eastern Cape,
zip_code: [HIDDEN]
country: ZA,
phone: 27-[HIDDEN]

Tracking number: [HIDDEN],shipping method: ARAMEX,
tracking site: https://www.aramex.com/
shipping date: February 13, 2018 11:13:06,
estimated time: 3-7 business days [TROLOLOLOLOLOL],
sku*quantity: 199363001 * 2 , ALFAWISE X9100 720P IP Camera

May I ask if you have received your parcel? The shipping company contacted us that they could not deliver your parcel successfully because they can not find your delivery address, and your phone number is wrong. So if you have not received your parcel, please kindly contact the shipping company and give us your correct address at once.

Because the shipping company can not keep the parcel so long time, the parcel may be destroyed at your local place, if you can not contact them in a timely manner.

This is really fantastic, because when you phone them to inquire as to what has caused such confusion, they regurgitate the same shipping info I see online (they literally pay someone to enter your tracking number on a webpage and give you the result) instead of providing some form of detail into the confusion... and at the end of it, tell you to phone customs to find out what is going on (so glad I paid 5x more for a shipping company to tell me to find it myself), which I havent done, because I lost the number as the call ended. :cry:

Thus, I have sent an email to the local outlet for Aramex and am going to hope that I dont get an email back with copy and pasted online tracking info. (Their website is a reflection of their ability to deliver, which is to say, it doesnt, at least not very well).
 
Last edited:
raesteyn said:
In case anyone was wondering if Aramex has improved on their ability to delivery items, the answer is no, no they have not.

I did the Priority Line thing with Gearbest (which is a change from my normal economy shipping with insurance), turns out though, Aramex cannot deal with addresses that their really cheap competitors dont seem to have issue with.

One would have assumed that because you have paid a company to manage your shipment, it would get through customs a little quicker than the usual month or two, but since my package hasnt moved since the 23rd, I figured I had erred in my judgement... but then I got this gem from Gearbest:

[HIDDEN] = Correct, normal, no identifiable issue

The delivery information
customers: [HIDDEN]
Shipping Address: [HIDDEN]
city: [HIDDEN]
state: Eastern Cape,
zip_code: [HIDDEN]
country: ZA,
phone: 27-[HIDDEN]

Tracking number: [HIDDEN],shipping method: ARAMEX,
tracking site: https://www.aramex.com/
shipping date: February 13, 2018 11:13:06,
estimated time: 3-7 business days [TROLOLOLOLOLOL],
sku*quantity: 199363001 * 2 , ALFAWISE X9100 720P IP Camera

May I ask if you have received your parcel? The shipping company contacted us that they could not deliver your parcel successfully because they can not find your delivery address, and your phone number is wrong. So if you have not received your parcel, please kindly contact the shipping company and give us your correct address at once.

Because the shipping company can not keep the parcel so long time, the parcel may be destroyed at your local place, if you can not contact them in a timely manner.

This is really fantastic, because when you phone them to inquire as to what has caused such confusion, they regurgitate the same shipping info I see online (they literally pay someone to enter your tracking number on a webpage and give you the result) instead of providing some form of detail into the confusion... and at the end of it, tell you to phone customs to find out what is going on (so glad I paid 5x more for a shipping company to tell me to find it myself), which I havent done, because I lost the number as the call ended. :cry:

Thus, I have sent an email to the local outlet for Aramex and am going to hope that I dont get an email back with copy and pasted online tracking info. (Their website is a reflection of their ability to deliver, which is to say, it doesnt, at least not very well).
Click to expand...

I will PM you to try find out where the issue lies and how to resolve it. If the item has arrived, I can advise who to call.
 
@GearbestZA How long should I let a parcel sit in "processing" at JHB Aramex before I should call them and find out what's up? My last phone I ordered went straight to customs clearing when it landed in JHB, but this one is sitting since Thursday last week, 7PM.
 
FlashSA said:
@GearbestZA How long should I let a parcel sit in "processing" at JHB Aramex before I should call them and find out what's up? My last phone I ordered went straight to customs clearing when it landed in JHB, but this one is sitting since Thursday last week, 7PM.
Click to expand...

Once it arrives in SA and shows Under Processing (JHB), I would call them on 0113903520. They suppose to automatically push it through customs if they have your details. If it arrived on Thursday, they should have submit for customs on Friday and cleared today if they have your details.

Always advise to call the moment it hits South Africa. They might be a courier company but they also have delays and pushing them a but is always worth it.
 
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