Gearbest Refund problem

Mixmax75

New Member
Joined
Jan 12, 2019
Messages
3
#1
Hi,

I had a problem with Gearbest and they Say they will refund only if i close PayPal case.

If i do so , i will loose PayPal protection.

They Say they Can not do the refund until the case is closed.

I think it's a biggggg TRAP !!!

Does Anyone ever had this problem?

Thanks
 

airborne

Executive Member
Joined
Jul 13, 2007
Messages
8,543
#6
Never ever close a paypal case without the refund being done and especially not at the behest of the seller, those Gearbest guys can be real slime balls sometimes.

Tell them to go fk themselves :)
 
Joined
Mar 1, 2017
Messages
18
#7
Hi,

I had a problem with Gearbest and they Say they will refund only if i close PayPal case.

If i do so , i will loose PayPal protection.

They Say they Can not do the refund until the case is closed.

I think it's a biggggg TRAP !!!

Does Anyone ever had this problem?

Thanks
I found myself in a similar situation last year. I bought the Xiaomi Redmi Note 5 from them(GB) and it was supposed to be delivered with 25 working days in South Africa. They failed to deliver it within those days, the i opened a dispute on PayPal but at the same time i requested my refund. they couldn't refund me, they told me to cancel the dispute. I didn't fall for their trap. After 10 days paypal refunded me. This happened in September 2018 and by December the phone was in my hands free of charge.

so no matter what DO NOT CANCEL A DISPUTE against any online store.
 

rodga

Executive Member
Joined
May 9, 2007
Messages
8,574
#8
I found myself in a similar situation last year. I bought the Xiaomi Redmi Note 5 from them(GB) and it was supposed to be delivered with 25 working days in South Africa. They failed to deliver it within those days, the i opened a dispute on PayPal but at the same time i requested my refund. they couldn't refund me, they told me to cancel the dispute. I didn't fall for their trap. After 10 days paypal refunded me. This happened in September 2018 and by December the phone was in my hands free of charge.

so no matter what DO NOT CANCEL A DISPUTE against any online store.
So you got the phone and kept the money?
 

gamer16

Expert Member
Joined
Nov 3, 2013
Messages
2,445
#9
I found myself in a similar situation last year. I bought the Xiaomi Redmi Note 5 from them(GB) and it was supposed to be delivered with 25 working days in South Africa. They failed to deliver it within those days, the i opened a dispute on PayPal but at the same time i requested my refund. they couldn't refund me, they told me to cancel the dispute. I didn't fall for their trap. After 10 days paypal refunded me. This happened in September 2018 and by December the phone was in my hands free of charge.

so no matter what DO NOT CANCEL A DISPUTE against any online store.
Sies

Thief
 

chrisc

Executive Member
Joined
Aug 14, 2008
Messages
7,091
#10
PayPal invariably rules in favour of the customer. I bought an audio device from China and they refunded me within 3 weeks of my notification. It never arrived
 
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