Getting kicked off the 3G network when viewing Youtube

[StbA]

Anybody else have this problem?
Really annoying, I use pre-paid 3G and I buy 2 GB every week, why am I not allowed to use the 3G in any way I see fit?

 

[vodacom3g]

Anybody else have this problem?
Really annoying, I use pre-paid 3G and I buy 2 GB every week, why am I not allowed to use the 3G in any way I see fit?

Are you using a 3G-only profile?

I suspect you might be loosing connectivity when switching from 3G to 2G.

 

[StbA]

Are you using a 3G-only profile?

I suspect you might be loosing connectivity when switching from 3G to 2G.

3G only. It only happens when trying to view Youtube, no other time.

 

[vodacom3g]

3G only. It only happens when trying to view Youtube, no other time.

How do you experience the 'kicking off' bit? Does the video stop, do you get completely disconnected and need to reconnect again?

I.e. what exactly do you see?

Which APN are you using?

 

[StbA]

I get completely disconnected and need to reconnect.
My APN is "internet"

 

[vodacom3g]

I get completely disconnected and need to reconnect.
My APN is "internet"

Won't you try it on the internetvpn apn and let us know. (Ask 155 to provision you for the internetvpn apn)

 

[StbA]

Done, seems to be working better at the mo, speed was just extremely slow the past 5 hours.