That's something that gets my goat. Bloody banks are the worst with this.
First they have size restrictions so you can't send a decent sized PDF containing a whole bunch of legal documentation (you would think a bank would understand that people need to sometimes send them 100 page long documents), then you try compress it but your email gets bounced because .zip isn't accepted or hasn't been able to compress it enough.
All the while I'm getting it in the ear from my accountant because she is in no way technical enough to even understand what's happening (not that she would even be able to try fix it on her own either) but she is being put under pressure by our ops director who is being put under pressure by, generally, our various landlords. So an important business process gets held up because we cannot send a simple email.
And no, the company doesn't have a cloud based solution. Of course I can use my own personal one to hack a solution, but damn is that not irritating!
Sorry, rant over