Good GRIEF!!

kaspaas

Expert Member
Joined
Aug 6, 2003
Messages
3,736
I must admit, I'm starting to feel sorry for these guys. I don't think we can imagine the stress and growls in those corridors.

I a few short weeks, the had many bad press reports.

They had to answer a complaint at ASA

They sent a MS-Word doc which was analysed on technical level recreating its history

They were hit wit the open proxies

They were hit with the "baddie list"

And now they are hit with the leak of client info.
(But then they should have learnt from previous experience to send PDF's and not MS-Word docs) :)

As much as I like a decent fight, I agree that the point has been reached where Sentech MyWireless could be destroyed and I will loose the hope of being covered by them around October as an alternative to ADSL.

They are used being in very deep trouble, and any further trouble will be like water running from a duck.

The press war has shaken them - their speedy closure of the proxies and the notice board of some kind tells that loudly.

I guess that the Open Day is a way to try to set things straight, and I do hope that ITweb also gets an invite. If they don't speak straight and level, it will hit the press again.

The cherry would be when Sentech announces a decent rebate to those affected by themselves - even if it is just "well add 3 months for free when your 24 months has expired". I guess it would take away a lot of anger.

The fact is, we as consumers are between the devil and the deep blue sea: We have the choice between overpriced Telkom and underperforming Sentech. Sentech has some chance of getting their performance up to scratch. Telkom won't reduce shareholder value by reducing rates.











South Africa needs World Class Broadband at World Competitive Prices.
 

bb_matt

Executive Member
Joined
Mar 26, 2004
Messages
5,616
Indeed, we are short of other internet connection choices here and perhaps that's the underlying problem.

Because there is no real competition to Telkom, except now the laughable Sentech, the service levels don't need to be high as costs can be cut that way. Telkom are a Behemoth of a company, so they can roll with the punches and provide a 70 to 75% effective network at inflated fees with inpunity and reap wonderful rewards, while advertising how good they are.

Sentech are still small and feel the punch, they don't roll that well yet. Public pressure, due to absolutely tiny user numbers when compared with Telkom and coupled with being "the new kid on the block" ensure that any Sentech shortcomings find thier way into the media fast. The help of people like TheRodent aid in these things getting out there.

I think Sentech are, if not reeling, definately shaking thier heads as if struck by an upper left.

I'm not hanging around waiting to find out what happens anymore, the service doesn't work for me - if I don't like an insurance company, or my barber, I go somewhere else ...

I just wish there was somewhere else to go other than Helkom !!!
 

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
6,218
Guys I didn't make any kind of 'deal' with Sentech or anything. I simply said to Marcel that I think it's time we engage in something constructive, and he absolutely jumped at the idea.

A few of us are going to be drawing up an agenda, or "what we'd like to see/hear" in this meeting, and I'm going to present that to them. Hopefully, what we can get out of the open day may satisfy us. If it doesn't I don't see any reason why Sentech shouldn't die a horrible death, and be fscked up beyond all recognition.

In the meantime if you want to cancel, I say cancel. It's your prerogative and your right. You are quite right, I'm not paying for your services.

We have an opportunity here that I believe we should make use of. Give me some time to see what can be panelled out and what we can achieve.

This is Sentech's absolute last opportunity to engage. If we see the same behaviour from them that we have, we walk away and burn the issue. But it is time for this to end now. One way or another.

<center><h6> MyWireless <s>Hacks</s> Tweaks & Tech Info || Have you checked the fawking FAQ? <br /> <font color="red">Tired of Sentech's bad service? Want to compare speeds? We at least listen...</font id="red"></h6></center>
 

dorris

Well-Known Member
Joined
Nov 3, 2003
Messages
476
Anyone else been called to find out if they recieved the wrong mail and asked to delete it??
Or have they singled me out!!
dang, foiled again
 

kickass72za

Well-Known Member
Joined
Jun 11, 2004
Messages
305
Dorris it is due to that "CUTE" smile you have!!!!!

Due to all the complaints you have laid they start singing that byline from some advert in the past......"Your somebody SPECIAL...Part of the family....."

Well done for achieving that.... we are proud!!!!

[:D]
 

hArTh

Expert Member
Joined
Feb 13, 2004
Messages
1,114
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Comrade Borris</i>
<br />I'd pay to see the face of the ORC who was responsible for this blunder.

/me wonders if he was coming down from a 3 day crack binge when he f@rked this up

<div align="left"><font size="2"><font face="Trebuchet MS"> |<font color="blue">256k</font id="blue">| |<font color="blue">26%</font id="blue">| |<font color="blue">66<font color="black">/</font id="black">HYDEPARK</font id="blue">| [:X][8D][:X]
</font id="Trebuchet MS"></font id="size2"></div id="left">
<font size="2"> MyWireless: [:)] or [xx(] <font size="4">?</font id="size4">
<b>Do the MyWireless User Poll @</b> <font color="blue">http://dorris.hopto.org/</font id="blue"></font id="size2">
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

God I would love to be a fly on the wall in ST now :)


[}:)][}:)][}:)][}:)][}:)][}:)][}:)][}:)][}:)][}:)][}:)][}:)] &lt;- 12 horns story ... a new record :)

-Professional information anarchist-
www.sentechhatesfreespeech.org.za
I support:
www.hellkom.co.za
 

anakin

Well-Known Member
Joined
Apr 18, 2004
Messages
171
I like the service, and would like to have the service working the way it was intended. I would give Sentech a chance to repair the damage, as per their promise to resolve the performance issues by end August.

However, in the same token, Sentech should as a sign of goodwill, allow us the option to cancel at anytime in the next three or four months, without penalties. Given that some of us have invested large sums in equipment such as high-gain antennas, etc., months of payments for a service which as been frustrating for many, this would not be unreasonable demand.

At the open day, it would be useful to include the following in the discussions:

a) official representation (and recognition) by Sentech on MyAdsl forum
b) at least one hour dedicated to open discussion from questions raised
on the floor
c) Sentech understands the concept of contention ratios
 

aborg

Senior Member
Joined
Mar 29, 2004
Messages
744
I am definately dissappointed with my personal info being sent out like that [:(!] we will only know in a few weeks if there will be any effects.

Concerning Mywireless - I would also like to see this work it is by far better than my previous hellscum ISDN sat combo and costs me about R400 less per month. These guys at sucktech must just slow down and get their act together. All this media attention is making their heads spin - focus guys!! [:D]
 

dorris

Well-Known Member
Joined
Nov 3, 2003
Messages
476
Awww KickAss, stoppit u making me *blush*

Shame for Adrian, the poor dudes definitely Job-Hunting by tomorrow.
but as my Comrade says :
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">/me wonders if he was coming down from a 3 day crack binge when he f@rked this up<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

And the poor guy had so little impression on the myADSL community, he didn't even make a mention on my poll, I've got half a mind to delete my vote and revote Adrian as "Most improved" after this.
 

kickass72za

Well-Known Member
Joined
Jun 11, 2004
Messages
305
But you are so sweet.......LMAO

Send Adrian some flowers BUD......

LMAO.....couldn't resist
 
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