Voldemort
Death eater
- Joined
- Apr 8, 2006
- Messages
- 6,583
Yes, the constructive thing you can do is to provide me a means to cancel this contract and convert the SIM to prepaid so I can port back to Vodacom.
I currently cannot cancel because when I phone, the system wants a PIN code from me. I do not have a PIN code, never had one. Don't know when that BS came into being but the last time I spoke to your company when my phone was CUT for no reason, I had no problem getting through.
There shouldn't be any need for a pin, only need to press 0 for an operator.
Pm me your details along with the actual complaint and il make sure it gets through to the relevant department.