Goodbye Cell C

roughiain

roughiain

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Price does not matter if you can't complete a call
Price does not matter if you can't hear the other person.
Price does not matter if the longest call you can make is 4 minutes
Price does not matter if you have no signal.
Price does not matter if escalating matters does nothing to fix it.


Cancelled two contracts and moving to Vodacom and am happy about that. Never thought I would say that I would be happy to move to Vodacom.
 
roughiain said:
Price does not matter if you can't complete a call
Price does not matter if you can't hear the other person.
Price does not matter if the longest call you can make is 4 minutes
Price does not matter if you have no signal.
Price does not matter if escalating matters does nothing to fix it.


Cancelled two contracts and moving to Vodacom and am happy about that. Never thought I would say that I would be happy to move to Vodacom.
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Ditto... I got my S4 from CellC. I lasted 3 months. It was pathetic to think that they actually consider it to be a commercial service. Logged several calls, escalations. Never once was it addressed or followed up.

Sim card languishing away in some drawer somewhere. Couldn't be arsed. Was on pre-paid with Vodacom for a long while, last week I took out a contract with the Note 3 LTE @ R399 / month. Smart S.

Much, much better network. I travel a lot by road - between 4000 & 6000 km / month sometimes. Was unusable on CELLC in KZN.
 
Aquadyne said:
I travel a lot by road - between 4000 & 6000 km / month sometimes. Was unusable on CELLC in KZN.
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Unfortunately we can't rely on the smaller networks when travelling or out of main centres. Was in a small town near George late last month, and only Vodacom & MTN were usable. Cell C could barely get a 2G signal, let alone trying for 3G.
 
Jola said:
My Vodacom signal has gone to hell, don't count your chickens yet.
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Sigh, really???

I was literally about to give Cell C the finger to move to vodacom. I know MTN is crap cause I have an Afrihost 3G and wherever my Cell C doesnt work neither does the 3G. I cant open a web page at home on my Cell C. When i leave in the mornings i get an sms informing me of all the calls i missed...
 
Ryansta said:
I was literally about to give Cell C the finger to move to vodacom.
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At the very least, test Voda. out on a prepaid SIM for a few weeks. If the signal goes to hell thereafter - unlikely for most of the country, I'd think - at least you know you tried your best in testing it out.
 
Well tested TM and voice was great but data was too unreliable
 
Last edited:
roughiain said:
Well tested TM and voice was great but data was too unreliable
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There are USB cable extensions which I tested out while away. I bought a 5 metre one for R80 from Matrix Warehouse, and it seemed to help signal strength & stability if I extended the dongle near to a window. I didn't need to stick it out the window like I've read some do, on other threads in the past.
 
I have had a substantially better experience with Cell C than I did with Vodacom, haven't looked back since I got my S3 from them about a year or two back. May move to MTN though after my contract is up so I can take advantage of Afrihost's APN :D
 
Segg said:
I have had a substantially better experience with Cell C than I did with Vodacom, haven't looked back...
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Oh, you're the guy. I knew there had to be one. Statistically speaking.

With CELLC's aggressive pricing model they took many users away from Vodacom when they did the S4 launch specials. This was mainly due to pricing structures though. Not service and reliability. I was / am one of those.

But many also could see that a cellular provider can not only be measured by pricing structures, it's more about infrastructure and reliability. We don't just have our contracts to obtain the latest phones, we also need to productively use those phones.

We all have different experiences and needs though.
 
Aquadyne said:
Oh, you're the guy. I knew there had to be one. Statistically speaking.
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If everything goes well, people don't post, but if something goes wrong they are very vocal, so your statistics are wrong.
There was a user who kept complaining against Cell C for about one year not giving details of the problem. Later we found that this user had iPhone 4 which has design fault and he didn't even bother to try SIM in another device.
 
sajunky said:
If everything goes well, people don't post, but if something goes wrong they are very vocal, so your statistics are wrong.
There was a user who kept complaining against Cell C for about one year not giving details of the problem. Later we found that this user had iPhone 4 which has design fault and he didn't even bother to try SIM in another device.
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I was being a bit facetious and "tongue in cheek" with my comment about statistics. But nonetheless, how is your comment about this single user relevant. I am not a fanboy of any one network by any means, I have contracts with them all to properly evaluate their services and infrastructure for MY needs.

For me and a vast number of other formites, the allure and attraction of CELLC's pricing structure got us to leave Vodacom and try them.

If pricing was on par for each provider, I doubt many would endure with CELLC due to infrastructure and service constraints. I really don't wish to argue the merits again, but suffice to say that I believe we have differing experiences and needs.
 
We confirmed that it was not a handset issue as the tm mobile gave us amazing voice quality which was our main problem with cell c. My wife could not phone me or me her with out a call failure or some other audio glitch. Sounding like we were underwater or amazing echoes where you hear what you said 20 sec latter coming back down the line. Normal conversation would be both us shouting into out phone so we could hear what the other person said. With tm mobile sims that vanished but tm data coverage was zip at both her offices.
 
MTN have crap packages 300mb of data with a top end smart phone no thanks
 
I O U said:
Unfortunately we can't rely on the smaller networks when travelling or out of main centres. Was in a small town near George late last month, and only Vodacom & MTN were usable. Cell C could barely get a 2G signal, let alone trying for 3G.
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Very true, and that's why it is so cool that Telkom Mobile lets me roam on MTN's network for free.

But you are definitely sucking on the hind tit when on roaming, as a colleague of mine was standing right next to me with a full signal on MTN, while my roaming signal was on two bars.
 
kingrob said:
But you are definitely sucking on the hind tit when on roaming, as a colleague of mine was standing right next to me with a full signal on MTN, while my roaming signal was on two bars.
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So you think MTN somehow attenuate the signal for devices with Telkom Mobile SIM cards, but not for devices with MTN SIM cards? :confused:
 
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