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Hmmm....didn't you reset your bios or something to get the display card running? I seem to remember something about that. Am I correct or am I remembering something else?
I suspect along with the BIOS reset, a setting of some sort went out the window as well. I'm thinking actually, that he might've switched the USB ports to 1.1 instead of 2.0, which would explain why they can't pick up external storage greater than ~2gb (I'm willing to bet your flash stick is 4+gb) correctly. I could get all technical and stuff and explain why they can't, but I'll just wait for you to confirm that your flash stick is indeed 4+gb in size. Then I'll gloat and proceed to not be able to tell you how to fix it, because I don't know what your BIOS looks like.
Should you have a 1gb flash stick or whatever, that doesn't work, ignore what I said above and pretend I'm awesome anyway.
A 1gb stick and it doesn't work? Try formatting the stick and then trying again. After backing up whatever's on it, of course.
guys have instaled norton 360 and have since picked up quiet a bit of viruses and trojans that nod 32 did not... and am still having probs not being able to access and external harddrives and usb sticks... i am really having a hard time getting rid of this trojan.metajuan, norton cant get rid of it i tried google and all the recomendations dont work i was hoping any of u have had experience with this trojan so that i can be able to get rid of it.... please any help will be greatly appreciated
Remember once a virus, rootkit or trojan is in memory, it's very difficult to kill it. You need to boot from a bootable disk OR remove your computer's harddrive and attach it to another system via USB, FW, ESATA or SATA. Make sure another drive is booting up and that drive is clean and is protected by an up-to-date AV solution.
It's usually not necessary to format infected drives, just scan them with the latest product, but you need to have booted from something else.
You need to Boot with your Norton360 CD, it should have one or other form of Linux on it OR download a recovery CD from BitDefender or Kaspersky and boot with that, scan your system and that will kill all the viruses and trojans on your system.
These are free:
http://download.bitdefender.com/rescue_cd/ (uses Knoppix)
http://dnl-eu10.kaspersky-labs.com/devbuilds/RescueDisk/ (uses Gentoo)
If you have dial up or internet via ethernet, both disks should be able to update to the latest definitions over the internet once booted up.
If you're a Norton 360 customer you should also be able to download their recovery CD.
You will need to download one of these files and then use a DVD/CD burning program to burn a bootable DVD/CD. The program which came with your DVD-burner, CD-burner, laptop such as Nero or Roxio Creator will do this for you. The files above are ISO disk images and your burning program should recognise them and burn a CD or DVD from them, you can use either a CD-R disk or a DVD-R disk. Make sure to choose the disk image option on your program, don't just copy the file onto the blank disk. Then boot your machine from that disk and allow the program to scan your whole computer.
You should ideally use a clean system to burn such an image onto a CD-R or DVD-R.
Afterwards you'll need to scan all USB sticks and external drives too, but once you've cleaned your system and enabled real time protection from Norton360.
To boot from your DVD/CD drive, you'll need to change the BIOS settings for booting - put the DVD/CD drive in first place ahead of your system drive.
Can't you boot to the command prompt and then delete/rename the file?
i tried that but just were do i locate that globalroot\systemroot\system32\ folder to delete or rename this.... uacutovlvim.dll ?
format reinstall
try c:\windows\system32
i give up now i did exactly as u said i picked up a few more but this
trojan.metajuan just wont go away it says removal failed
this is the location:
globalroot\systemroot\system32\uacutovlvim.dll
i am really pissed now![]()